Performance Automotive & Towing of Gaffney SC 29341

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Kristian Walvatne

There are few places left that treat you like one of their own. Context: Thanksgiving trip from AL to VA-9 hours. Passenger rear blowout on I85 northbound at about 4:15. We are missing the wheel lock key. They close at 5. Shawn(hope I spelled that right) answered and went to work asking if a mechanic would stay late while she sent Clay and Justin to pick me and my family up. Jerry, Warren’s grandson, stayed late to start changing the tire. We had a decision to make. 1 tire, 2 tires or put the spare on. We decided for one in case something else happened. After I’ve paid, Warren comes to let me know it’s all worse than we thought. Out of a genuine fear of safety he showed me that the other three tires were ready to blowout because of increasing splits along the outer wall/tread. Jerry and another mechanic, whose name I forgot to ask (sorry!), stayed until almost 7 to make sure we were safe to get back on the road. Best 1500 I have ever spent and I couldn’t be more grateful for their team and the culture Warren has built since 2001. If I could get all our work done on our two vehicles here, I would. Don’t hesitate to trust them. As a former auto repair manager, these people are the real deal. Blessings Warren and crew!

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Nick King

I posted a review last week about this company and I was wrong about the business. I apologize to Performance Automotive. I have never used their establishment. I meant to post on Custom Specialties website. They replaced 2 throttle linkage cables in 2 weeks on my scooter. The first only lasted 10 days and they wouldn't warranty the labor or part. Come on, 10 days. I strongly advise not to use their shop.

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Grace

Mike, Jeff and the rest of the team, including the ladies in the office were all very nice. Mike was very concerned he hadn’t wasted our money fixing a transmission that didn’t need it until I told him about how it felt to drive. When I went to pick it up there were some noises and the lady told me to come right back; I was surprised since it was after 5. They fixed the one noise and then when he did a test drive there was another. I told Mike I don’t time at work. He said they are going to come get my car since I work fairly close, fix it and return it me! So if you need a repair on your vehicle, I highly recommend Mike and his team.