Firestone Complete Auto Care SC 29687

V

Valerie Patton

I have always trusted them with my vehicles; however, over the last few years they have seriously declined. This most recent visit, my vehicle was towed to them. I spoke with them prior to having it towed to make sure they were able to help me. They told me they could. It was "fixed" in a reasonable amount of time. We paid our bill and attempted to leave. Upon starting the vehicle, we heard the same grinding noise that brought us there. We left, drove a mile up the road to another store and turned the car off. Once again upon starting, the grinding noise was present, and the car struggled to start. We went back to the shop only for them to tell us to wait a week and bring it back if it continues. The next morning, the car would not start at all. We once again needed to tow it to get fixed. It spent 2 days at the shop with no further progress. The first day and a half, we didn't even get a call with an update. They at least refunded my money and I took my vehicle elsewhere to get fixed. If you have a simple fix or just need tires, this place is great. If you have a bigger issue to fix, it’s probably better to take your vehicle somewhere else.

D

Darnell Woffard

I needed my battery replaced, ASAP. I was able to drive in without an appointment and get my battery replaced, all within a couple of hours. Juan gave me the best customer service and even saved me some money! Thanks Juan you're the best ! ? Darnell W.

J

Jeff Goodell

Brett and his team are the best in town. I am extremely picky with my vehicles. I never have to worry at Firestone because they are extremely careful while providing top notch service. Don't waste your time anywhere else, just go straight to the best. You won't be disappointed!