Beaufort Towing, LLC SC 29945

A

Alyssa Martins

I recently used Beaufort Towing for an emergency oil leak following an oil change provided by walmart. I was thoroughly impressed with their professionalism, quality, and customer service. The staff was very knowledgeable and helpful in selecting the right product for my needs.I especially appreciated prompt response time and attention to detail. I would highly recommend them to anyone looking for Towing/mechanical services! They surely saved the day!!!

A

Alea Boyd

I used this tow company through my insurance, thinking everything was fully covered—just like the message I received from them said. When the driver arrived, I was suddenly told I had to pay out-of-pocket for “overage” that was never disclosed beforehand. I asked for proof—receipt, invoice, anything—and was told, “we don’t do that” and to take it up with my insurance. He tried to show me something on his phone, but when I asked him to send it to me, he started stuttering and said they don’t send anything. I went ahead and paid just to get the car to the shop, expecting reimbursement from my insurance. Later I find out the driver didn’t even leave the key with the mechanic, so the car couldn’t be worked on. I called the company, and the same driver casually says, “Yeah, that was me—I got distracted.” He promised to bring it first thing the next morning. Next morning? No key. My mechanic had to call and remind him, and apparently, he forgot again. I’m not from around here, and maybe this kind of service is normal locally, but where I’m from, you get documentation, communication, and a little professionalism. This whole experience was messy, frustrating, and completely unprofessional. I know you probably don’t care, but seriously—tighten up and do better.

H

Harry Cui

This guys saved my day. Got a flat tire on busy highway 95 in the middle of no where. He showed up and got the spare tire replaced. Highly appreciated!!!