Paskett Auto UT 84067

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Jake Sindler

My 4Runner was having suspension issues at high speeds, so I took it into Paskett, and I couldn’t be happier with the service. Jerry (the owner), Brenda, and Nate (the mechanic) worked with me on a personal level to diagnose and resolve everything in a simple, timely manner. This was hands down the best experience I’ve ever had at a mechanic shop. I’ll definitely be using them for any future work on my vehicles. If you’re looking for a fair, honest, and skilled mechanic, this is the place no questions asked.

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Mr. Knight “FinallyGoodVeganOptions!”

Before coming here, I took my car to Autozone there on Riverdale to get their diagnostic test, and then brought the Print Outs to Paskett Auto, and handed it to them. The Nice Lady, Brenda said not to worry, as their guys will do their own tests and resolve the Check-Engine Light issue from there. The guys come back from the garage, and recommended I have them Replace all the Spark Plugs and Coils, and since I don’t like to Procrastinate, I just told them, ok, I’ll go with it all now then just to get it over with. After the Job was Done, the guy behind the Counter told me that those parts come with warranty, and that if any issues occur, be sure to come back. ~ 2 Days Later, my Check-Engine Light comes right back on, Paskett Auto did promise Warranty with the parts, And Sadly, I’m Not Swimming In Money, so my Best Bet would be to just go Back to them. Is this even a good idea? I drove my car back to Autozone there on Riverdale Rd to see what the problem is This Time, and it’s the same exact Issues, the Same Cylinders showing that they’re Misfiring! The fellas there told me that the shop I took it to could have just Said they switched out all the coils and spark plugs, but instead, just left a few old ones, or not have done it at all. Sucks because I’m not making that much money at this time, and I get Gypped like this. Life has many curveballs that’s for sure. It’s a 2015 Volvo, nothing super fancy. It’s Also not in terrible shape, so I’m grateful, but from the indicator, it Needs to be worked on… again, for the Same Issue. I decided to wait until the next day Paskett Auto Opens, December 1st, and peacefully enough, I didn’t even raise my voice or lash out on the phone after this reoccurrence happened, proof can be shown to them on their end~ if you call them, the operator message before the dial sound even Begin says “This Call will be recorded for Quality Assurance”, they’ll have proof That I stayed calm and collected during the quick conversation, letting her know my Engine-Check Light Came back On 2 days later after their shop visit, And I respectfully told them that I’ll call them back after work. I had to be at work at 8am Monday Morning, the Monday right after that 4-day weekend they closed, so I called the Paskett Auto Number Earlier Than their Opening Time [7:55am], and to my Surprise Brenda Picked up the Phone! My Plan was to just leave a voicemail and ask for a Scheduled Time to possibly swing the car by to hopefully get this situation resolved? That Repair was Not a Cheap Fix. I just told her my situation instead because she Did pick up, but I had to Work in 5 Minutes, so I told her I’ll Call them again once I get off of work, and rushed into the clock-in room. When I got off work I did call, but instead, after each call attempt the Hang-Up Tone Went Off after ringing for a short time. I called the number a little more spaced apart just to see if maybe they were just too busy at the moment, or if all the people at the desk might be in the restroom. The phone just rang for Less than a minute before the Hang Up Tone/Disconnected Alarm-sounding tone went off. What the heck? After This Behavior, there’s No Way I can trust them now! My goal was to at least ask them for the next possible time I can swing my car around, especially with the problem Not fixed, and with the Amount I payed That Day After Their Own Diagnosis and Repair Solution. This is just it, I can’t figure out why they won’t pick back up, and after that 5-Call Attempt becoming Hang-Ups, I don’t think I can even trust this business again, even with All their Wonderful Reviews! What the heck?? If you’re Not From around here, or look very young, I’m guessing it’s Just Safer or just Smarter to stay away from this business, and maybe check out a Master Autozone like I was recommended here several times beforehand. “Sigh”, what a roller coaster. Best of Luck, hopefully You people have better luck than Me!

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Miaya Nicole

This place is absolutely amazing! I backed into a mailbox absolutely shattering my rear reflector and after calling around all morning to different shops I was a little defeated due to the crazy amounts they wanted for install. When I called here the lady on the phone was super sweet and had me come in to take a better look. These guys were able to install and work with me on cost, they are absolutely life savers! I was in and out pretty quick and everyone was so kind and ready to help or answer any questions I had. If I could give this place a million stars I would, 10/10 I’ll be referring everyone to come here!♥️