Earle's Truck Repair VT 05736

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Hans Heinrich

They towed a truck for me a year ago, and I was happy with the service. So for that they get 5starts. Yesterday, I go a DOT and they came out, which took 2 hours, and their service truck didn't have the correct supplies on it. So after an 1½ we decided that we would take care of it in the morning. Well, it's in the morning, it's almost 10 and they haven't even looked at it. I should have stayed there last night and called someone else. When I called the breakdown service and asked if they could send someone else out to fix the trailer, the service called the shop and then Earle's sent someone out to fix the the trailer. Something that should have happened first thing this morning. It's now 21 hours after I called breakdown to fix a few small things which should have taken 30 minutes. So, because they don't have the part, ( they did have 1 but used it on the truck they serviced just before me) they need to rewire the box on the front of the trailer. So, 0 stars for today. A total lack of customer care.

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Jane F

The only tow & recovery company I will accept from now on when I’m in the area! Was left stranded by another company in the area, and Earle’s came through within the quoted time. Had a 2 hour ride to the facility I was reporting to, driver was so friendly and kind the entire ride! Incredible experience. Professional & punctual!

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Alex Ramage

They do great work on my box truck, they are fair, good communicators, punctual. I wouldn’t bring my box truck anywhere else.