O'Reilly Auto Parts VT 05819

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MattackChopper

Went in to get oil and filter, grabbed the oil and walked up to the service counter. The guy sitting there did not greet me at all, reached across and scanned the oil, I asked about the deal for a filter and wanted to double check I get the correct filter as I have had them give me the wrong one before. He literally made the ughh sound and I lost all of my own pleasantries, told him the make and model and proceeded to give him the same energy in return. He aggressively turned the screen towards me and in a sarcastic tone started reading off ALL of the available oil filters listed. I reminded him I needed to get the Microgard brand to get the deal and he huffed and puffed and went and got the filter. Unbelievably rude, sarcastic, dismissive and overly aggressive about having to do his job, which he is paid to do. I would recommend talking to your staff about what customer service is.

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Rousseau Nutter

Superb customer service. Made it very easy to quickly replace the back windshield wiper and continue on our way.

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Andrew Hatfield

Great team here!! Staff is friendly and very helpful/knowledgeable. Lots of good deals and decent selection. If they don’t have it in stock, they can get it the next day, and they always want to make sure you get a good deal. Parking is not huge but no problems and no hassles doing a quick fix if you need to. Helped me out with a battery check and a check engine light too, no charge. Going back for all my part needs.