HomeTown Tire & Auto Service, Inc. VT 05495

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mike fanning

Today I was an hour away from home with my 8 month old when my wheels started making a horrible screeching sound. I was frantically and freaking out when I pulled into Hometown Tire, the nearest garage on Google. I was met by the owner at the front desk with a comforting smile. He had his team of mechanics stop what they were doing to check out my car immediately, no call ahead or appointment for me. Within ten minutes they had resolved the issue and sent me on my way. It was an easy fix for them that I would have paid hundreds of dollars if necessary and the owner refused payment because it was so easy for them. I can't begin to express how grateful I am so have been treated so wonderfully by an honest auto repair garage. I will be returning to this business for all my future needs.

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Frank Foley

Always honest. Thorough in their work. Reasonably priced. Best waiting area in the continental USA. Conversation runs the gamut. It can be fun there, if you pay attention. Highly recommend them for great service and wisdom.

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Emma Lieberman

I have been a client of hometown for 8 years and my folks even longer. They've always treated us so well, fair prices, short repair times, honesty and integrity; however, they just lost a decade of loyalty to one incredibly unprofessional phone call. On September 20th 2024, I brought my 2007 Honda Fit to Steve to take a look at some service lights and a funny noise. He fully diagnosed it on the spot, told me I needed to bring it back for a new transmission and new brakes and that he'd call some parts companies and get back to me with an estimate. He never contacted me again. A few nights ago, 12/2/24, my engine started billowing smoke late in the evening and I emergently had my car towed to hometown after hours, thinking that as a loyal customer with a car they’ve seen recently, they may be able to get me in. Instead, I got a phone call from Steve telling me that they have never and will never work on Honda Fits, my car is blocking the plows (there is no snow) and that I need to bring it elsewhere. I asked for a recommendation, and he told me that no one will work on a Honda fit and he won't send me to one of his friends. I brought up the diagnostics he did, and he told me that when he did it "6 months or a year ago" (actual timeline = 10 weeks) that he did indeed call me back with prices, "or maybe left a message". So in one conversation he both admitted that he did work on my car and looked into parts but also said that he has never worked on my car and won't in the future. I think I asked one more question and he told me my keys were in the cup holder and hung up on me. Great business, Steve!