Shawn's Auto Recovery & Repair WV 25401

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Michael Landry

I truly appreciated how Shawn (I assume he was the owner/manager) handled my situation. Despite some initial frustration, Shawn remained calm and went above and beyond by clearly explaining the details. He even reviewed a call recording to ensure accuracy and then took the right action. Having experience dealing with upset or disappointed customers myself, I can confidently say Shawn managed this exceptionally well. Great job, Shawn—you clearly care about your work.

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Jayquann McKinney

This is, without a doubt, the worst place to do business. Don’t be fooled by the owner, Shawn; he may present himself as honest and professional, but my experience tells a different story. He tends to twist the truth when confronted with facts, especially if you have evidence to back your claims. Be cautious! They drive your car when it’s meant to be sitting idle. My back fender sustained damage due to their negligence, and it seems that Shawn prioritizes his employees' words over his customers' experiences. This reflects poorly on their professionalism. Customers are the lifeblood of any business, yet it feels like they're disregarded here. If you're considering this place, I strongly advise looking elsewhere.

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Meagan Vazzola

Very sweet people! My car got repossessed and they honestly made my day better by being just sweet ! I love them!