Elite Towing & Recovery LLC WV 25405

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Michelle Darling

Hands down best tow experience I’ve ever had! My car wouldn’t start, I had just left Target, tow truck was there within the hour! Rick (the driver) let me know he believed it was my battery and referred me to a local shop where I went and got really great service. I had to call Elite again to give me a jump this morning (my fault) and they were out within an hour once again. The driver Dakota was so friendly and his customer service skills were TOP TIER! No one wants to have car trouble but if you ever do you can rest assured Elite has your back!

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AB

Elite was the company of choice through AAA and I am glad they were. AAA told us an hour and Kevin called and showed up within 30 minutes. He got our truck loaded and headed to our shop of choice for what I thought would be quick service(valvoline) but Kevin didn’t give me the warm and fuzzies with choosing them. Anyway he towed us there at our request and luckily they said they couldn’t fix our belt (serpentine belt but also ended up needing idler pulley) without thinking twice Kevin told us he would tow us down the street to a good shop. When we pulled in he went in and talked to them and they got us taken care of. Grateful for Kevin’s recommendation and also for Valvoline not being able to change a belt because I don’t think it would have ended well.

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Liz Fuentes

I recently had to utilize Elite services. I had accidentally locked my keys inside my vehicle and required their assistance. Kevin promptly arrived to help, despite the cold weather. Although the situation presented a slight challenge, he skillfully managed to retrieve my keys. He demonstrated both friendliness and professionalism throughout the process. I will certainly recommend and use their services again. Thank you, Kevin!