AutoZone Auto Parts WV 26836

K

Kelly Strong

if it was possible to leave to leave zero stars or negative stars I would, We ordered a heater core yesterday around noon and was told it would be in today. but when we went to pick it up we were told theres no record of it, in fact our phone number and name aren't even in the system. Funny because my husband is fixing up a car and we've spent about 800$ there the past WEEK. So we will be going to one of the other two part stores in town even if they are more expensive. I wish this was an isolated incident but there was another one where a belt was missing and I was told just come in and they would give us missing belt (out of water pump kit) when we went up the man behind the counter tried to tell us we have to bring entire kit back even thought parts of it where already installed in the car! This store has the worst customer service and I advise everyone reading this to go to Napa or advance auto

A

Amanda Aristidou

Absolutely phenomenal customer service from Matt. I had to buy a battery and he put it in my car. Great service by an awesome employee. I am extremely grateful for him putting the battery in my car. If you need any parts for your car this is the Autozone to go to. Very respectable and knowledgeable employees.

L

Logan Sirbaugh

I had a great overall experience with the guys that work there, I pulled into the lot last night one Tuesday Oct 7th 2025. They were already locked up but they gladly let me in and sold me the parts I needed. Their names were Joseph crites and Carson Whetzel.