Advance Auto Parts WV 25921

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Malissa Webb

Went in for windshield wipers & knew my sizes & brand that I wanted but being greeted & asked if I needed assistance when I 1st walked in was a refreshing welcome! (Other places & people have not been very kind towards their customers lately..but I digress ?‍??) the young gentleman who greeted me even graciously assisted me in putting them on (been awhile since I had changed wipers on a vehicle ?) he put 1 on while I watched & then he waited & guided me through putting on the other 1..then it came to the back 1 & WE WERE BOTH BUMFOUNDED!! ?‍??? (mind you he didn't look them up in the computer because I knew the sizes I needed & grabbed the brand I wanted & he simply rang me up?‍♀️?‍♀️) so after watching a YouTube video & struggling with it for a bit he goes back in & checks to see if there's a specific brand I needed for my car! While waiting on him to do that a very nice customer asked if I wanted him to take a look at it, of course I graciously accepted his offer & after looking at it for a second he got the arm right off! ?‍♀️?‍♀️? The employee brings out the right blade (turns out Ido need a specific brand) & puts it right on for me! I have my young son with me & was kinda dreading going in an automotive store but after my wonderful experience with this advanced auto I have made this "My Store"! ?? Not only was the employee helpful & kind (I like how he was willing to teach me as opposed to just doing it for me?) but the customer who gave his time to help was a refreshing change to the people I've experienced at other stores lately who have not been as friendly! This was a great experience and was glad my son was with me to see people being kind to others for no reason at all!! ??❤️

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Brittany Smith

Great service, the guys were very helpful and friendly and super patient with me and my simple questions. I was in and out and able to get everything i needed for what I was doing.

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Hazel Mae

Tammy was amazing! She not only answered all my questions, but gave me great suggestions for my car as well. She done so in a fun way, and made me feel comfortable being a woman in an auto parts store unlike other auto places. Definitely will be back.