AutoZone Auto Parts IL 60089

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Alex K

Called in for a part number had my dad call the guy and he said “hey bud” and whoever was on the phone around 1:20 pm responded in a rude manner saying “ok bud” and repeated calling him bud 5 more times in a rude manner as if he was offended by the common word “bud” he didn’t know your name because I went up to him after I called. So definitely won’t be coming here so he can try to tell me “we don’t got it “ by the time I get there needs a reality check and needs to be trained on customer service

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Jorge D

Had to cancel an online order , I called they said they would cancel the order. 10 days later no refund yet. I called again , I explained the issue I was put on hold for 12 minutes. Called back I was told I had to go the store. I asked for the guy's name he said you don't need my name. Lol Time to get my CC involved. Plenty of better choices outhere.

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Ic

Used to love this autozone. CODY was totally cocky and didn’t help at all. Had a return that was 1 week over the 90 days and he refused the return. Have spent 1000’s at this store but won’t be anymore. Autozones have gone downhill. I know the policy but what happened to customer service.