Batteries Plus VT 05030

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David Sherer

I had run into a real problem, my vehicle decided to not start on one of the biggest storms of this winter. After looking online for a company that would install a battery for me if I purchased it from them, first 2 businesses I called said my particular vehicle was too much trouble so they would not install but gladly sell me a battery, (yeah ok) so I continued on to batteries plus, closest one to me was the Ascutney location. I called and spoke with Amanda Girard. Amanda was great right from the start, friendly on the phone, told me if I came over she would install it for me. So when I arrived she came out to access my 2019 Cadillac XT5, it was an absolute nightmare with everything that needed to be unhooked to get the new battery in, she brought such a great attitude and professionalism, told me up front she wasn’t sure she could do it, but she would try, well after a bunch of hiccups and 30 minutes of her time she had my new battery installed. It’s really nice to actually go to business that you need help from and get excellent customer service! I would highly recommend this establishment and want to tell her boss just how AWESOME she was and how lucky they are to have her there, she made me laugh the whole time she was fighting to get my issue resolved. Thank you Amanda, you are great!

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Nachiket Kumar

Amanda was super friendly and helpful, and changed out my Subaru battery quickly. 5 stars, will be a customer for life for any battery etc needs.

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rae hess

This woman has been very helpful. She gave us lots of information and sent us in the right direction to fix our phone. She was honest and did not try to sell us something that we did not need. She is a peach and really knows her stuff!