Pep Boys Auto Service & Tires PA 17601

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Jennifer Wimer

If you have friends and family, please beg them to never have pep boys service their vehicle. I had them put on 4 new tires to inspect my car and they broke my car and now I am fighting for them to fix my car after I had to dish out the money. So please Pep Boys is not worth your time.Please take it to a reputable dealer or reputable auto repair mechanic. Do not take your vehicles to pet boys ever! I have called Pep Boys Corporate everyday for a week. They keep telling me the same thing over and over. My case will be escalated. How many times does my case have to be escalated? I was told that the regional district manager. Scott breckman, would call me within 24-48 hours. No call. I have asked to be transferred to him. I am told it goes right to voice mail. Today I was able to leave a voice mail requesting he contact me. In the meantime, the store manager , Darryl, calls to ask if if he can put the part in for free. He had the chance to not send me away with a car that did not need fixed. I even took it to another Pep Boys in Bel Air who looked at it for me on the same day, and they assured me nothing was wrong with my car. So why would I want any Pep Boys to touch my car again! I work hard for my money. What happened to businesses being able to be morally and ethically responsible!?Pep Boys obviously is not one of those businesses! I didn't even get an apology!

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David Weichert

This place struggles mightily with their scheduling. I had a 3:00 appointment for tire rotation. When I made the appointment it was suggested that I call ahead beforehand to check on their schedule. Good thing I did - they were running behind and we moved the appointment back to 4:30. They got me in and out promptly at 4:30, but I think this is more the exception than the rule.

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Allison March

Went there cause there tires came up 119 each on Google. Got there he said they start at 119 and then to just get mount and balanced would take until monday ? no way went to Walmart I paid a little more but tires were mount and balanced they fit me in thanks walmart.