AutoZone Auto Parts NJ 07801

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Ms. Q

Not the best service I've ever had. Ruben G was sitting down on his phone when I walked in so I had to say hello to him. I was checking on coolant and brake fluid and he was rude throughout the whole interaction. He never once said please. It sounded like he was giving me orders... If homeboy doesn't want to work, I'm sure others do. The older gentleman at the store had a better demeanor and was nicer to the customer he was tending to.

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Rachel Webb

I've been there twice recently. Once was for a new battey.... I asked if they could install before purchase and was told yes. It was a small fiasco involving more than one employee because they could not figure it out. I thought it was a one off and recently returned for windshield wipers. I again asked if they could help install and was assured they could. The first employee could not figure it out and went to grab someone else. They also told me, "noone here knows how to do this". The second employee came out and began yanking on and bending my wiper blade. I told them I'd figure it out and left. I understand that it's not the same as going to a mechanic, but if you advertise that you can change batteries and change wiper blades, perhaps your employees should be trained to do so. They should also wipe their smug smiles off their faces, and learn the bare minimum of customer service since they can't do the jobs they are advertised to do. I will never, ever again return.

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Gene Filosa

Need to have my car battery tested and without hesitation the young man came out and tested it for me. I had just stopped at Autozone and was told it was too cold outside for them to come outside and test it. I think they were just to lazy. Also stopped at NAPA in rockaway and they told me they would only test if I brought it inside. I will bring all my businesses to Autozone from now on.