Kost Tire & Auto Service PA 18346

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Chris Sigle

Went for an oil change. They upsold me on a flush. Left with a small tap that eventually turned into a knock. Brought it back and the timing chain was failing. Fast forward when it failed. I brought the truck back to them. Will need a new engine. So we moved forward on that. 10k job that took 13-16 weeks. Ok. I eventually get a call to pay the other half by phone and come get it. Woo hoo but I wasn’t going to pay the other half till I drive it. Been some time ya know. Go down there and took my car for a test drive. 3 miles into my drive the service engine light goes on. And will continue to come on years later with no actual explanation or cause. Spent 5k replacing everything surrounding this light and still no fix. Referred and deferred to other Kost locations a number of times. Some locations upwards of 45min drive. Replace cat replace sensors factory parts replaced with other parts and replaced again. More time money and patience. To date (2-3yrs later we are 5k into chasing this light) and still no fix or improvement. All the while the store is trying to convince me that it’s ok it’s normal it must have been somethin I did that they are reputable and honest. Who you trying to convince buddy?! The truth is this shop holds full accountability while possessing none. I’ve called district managers and corporate and jumped through all their hoops to service this problem and protect my endearment but no luck and no concerns on their part. In fact… they vilified me for coming up so much to correct the issue I’ve paid several times over to have fixed. I would strongly advise against going to Kost and if you do, keep your requests simpler than an oil change.

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josie andrea antonaccio

Been dealing with tom and the rest of the crew for almost 10 and can't say enough great things about them. I have never had a problem from them they are all professional and over the years I became good friends with tom totally a stand up guy.

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Drew Cerria

KOST has never let me down. They're mechanics are awesome. They do excellent work. Tommy, the manager, has had my back for 20+ years!!!