American Auto Stop CT 06359

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Todd M

This is no longer a Pilot. I stopped in for fuel and DEF. Pump 18 would not work. Tried swiping my card at the pump and in the store, either way it didn't work. Switched to 21. Prepaid inside and only the driver's side pump worked, but extremely slow. Took about 45 minutes to pump 25 gallons. They had no DEF. Wasted a huge amount of time to get 25 gallons and still need to stop somewhere else to buy fuel. The cashier said that's the way everything has been working lately. Won't bother going back here again. I definitely don't recommend this location to other drivers.

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jaylise feliciano

I’d give this store a 0 if i could. I went here with my grandmother,my sister and my younger cousin.We’re all hispanic and my little cousin is fairly darker than us, we had all split up and went to the cashier at different timings, a white male at the counter with bright blue/green eyes a beard and a hat rang up my cousin not saying a word and rudely handling my cousins items, then when my sister came up he was slightly politer but still had a look as if he hated his job. Then my grandma rang up as i was not far from her, she had a question about the pricing on a sweater they sold and she tried speaking english as best as she could (i speak fluent English and i understood exactly what she was trying to say) the cashier stood there and stared at her as if she had three heads not even trying to hear her out,i overheard this and got in line to help her and his demeanor quickly changed seeing that she was with someone i said hello and asked him to kindly take the sweater off for her he then tried to speak to me telling me he had went to the college on my shirt and said “you’re not in college tho right”. I then felt awkward but said yes i am and said to have a good day, we had left the store and my sister had still been in there getting ready to pay on line with that same cashier, both the next customer who was also a older white male and the cashier were overheard by my sister having a conversation where the customer made a comment saying he hates hispanics and he hated how my grandma couldn’t speak proper English he also added a comment leaving the store saying “adios amigo” mocking our language and the cashier laughed giving him his upmost attention and respect as a service should as if he went from 0 to 100 with his energy after serving my family. This place condones racism when their own cooks in the back are hispanic, i felt disturbed being that two grown men can be okay speaking about an older lady and a teenager like this. It’s all unprofessional and disgusting and being that my younger sister was right behind them and they still felt comfortable acting this way is concerning. Do better and find this guy he doesn’t deserve to work with people if he can’t treat us all equal.

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N Costa

This place is typically dirty. I Have tried to order food And three people behind the counter and no one serves you. On a hot day I brought my dogs into the store as I do every rest area through Connecticut and they told me it was an and three people behind the counter and no one serves you. On a hot day I brought my dogs into the store as I do every rest area through Connecticut and they told me it wasn’t allowed. I reminded them that it was and that they didn’t have any seating for food. I will not be stopping there again. They are selective about their practices and very unprofessional and did I mention dirty.