Walmart Auto Care Center MD 21076

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Alpha Boötis

A bit surprised that this Walmart Auto does not do oil changes for luxury vehicles. No disclaimer when making an appointment. Fuel and time wasted. Is this why Walmart doesn't carry the oil filter for it. Who knows? Just never ran into this being an issue. Nonetheless, the manager explained and resolved which supports the 5 star plus. Walmart need inform customers with a nationwide approach regarding what vehicles and services are specific. No guesswork. Like that direct calls are answered, rarely voice machines kick in and attentive associates willing to help and assist.

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Eileen Tierney

THERE'S a reason there are a lot of 1 star reviews. This locations is terrible, and very slow. Took 1.5hrs to do 4 tire changes, then they didn't even put them on as I'd requested (the blue stripe shows, which I'd explicitly asked them to NOT do). And due to a shop screw-up, they cancelled my appointment just before I arrived, which meant I had to repay for the installation. Truly sucked, especially the 2.5 hr wait, noting that nobody else had shown up between the time they'd cancelled my appointment and when they took me - so my 2.5 hr wait was NOT due to their other screw-up.

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K S

Never picks up the phone, called 4 separate times, they then canceled my scheduled appointment 2 hrs before the appointment with no listed reason and just expects me to still pickup and install my own tires. Can't even cancel the order until it arrives. Went to NTB and they got it done in a day.