311 Auto Parts 27350

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Johnny Burcham

Good people great service. If they got your parts they pull them and get them ready for a good low price.

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Shamone Coleman

This place is the worst, I mean the worst the guy Zach. Is a piece of work, he is rude hangs up the phone while in the middle of conversation, he tells u that parts are there but there not , hack he even will tell u he does not have a part but if they take u to the back there a whole freaking car there. If you pay cash and your parts bad they will swap you out a part but if they don’t have it you will get an in-house credit (note there 14 signs on the wall the smallest one says no refunds. Not the big ones that make u laugh) this place I would never ever ever ever ever shop at Zach your my reason Sir 311

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James Moseley

Came all the way from winston salem to purchase s transmission, i called the first time to verify they still had it, i then called when I was leaving my house to let them know I was coming to get it and they said okay. I got there and somehow the transmission was nowhere to be found, wasted a hour and 10 minutes of my time plus gas, would not recommend whatsoever if you value your time and money

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Balls With Attitude

Had what I was looking for and LOVED the awesome staff. They were so nice and held an amazing conversation.People I wanted to have as "back home friends". Miss this place and wish it was closer.

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Paul Lowman Jr.

I was there to help my cousin repair an important piece of equipment that they use there. But I do have them looking for a part for my son's car. But I will say that if your looking for used automotive parts this is the right place to start. Have a blessed day.

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Janice E. Gordon

Had to pick up a transmission...They had a very nice staff..Friendly

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Cody Baker

Great customer service fast and prompt

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A N

I called a day ahead and asked for a specific part and gave the make, model &year of car I needed the part for. The next day they had a part for a totally different model of vehicle. Very inexperienced staff & I was extremely dissatisfied with their customer service, lack of experience in the field that they are in! Perhaps if it was called 411 Auto Parts they'd have been more informed & in running their business! Good luck & God bless you!

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Edward Miller

I asked specifically if the part I was looking for was there drove 45 min away to find out it was trashed and was treated like it was no big deal I buy alot of car parts and will never even give this place a dime!!

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Ashley C

This place is ridiculous!! First time we went had to make 2 trips out there from Lexington, NC. Went for a Chrysler 200 wheel. JR said it would take an hour for somebody to pull it off. It was listed on carpart as a grade A. Go back to pick up the wheel & it had scratches all over it & chunks of the wheel missing. So it should have been considered grade C. Go back today for a Chrysler 200 hubcap. We call before we drive 40 minutes out. JR said let me make sure we still have it before you drive out..2 seconds later he said we have it. Drive 40 minutes wait 20 minutes in the office & the guy comes in & says we don’t have those anymore. So wasted hour and half again!! So even if you call before and make sure they have the part chances are they won’t!!!