Joseph was an amazing help. Has wonderful customer service and is very knowledgeable in what he does. Very much appreciate his help!!

Employees are very knowledgeable, helpful, and are willing to go the extra mile to make sure you get what you need to get you back on the road.

One friendly staff, one younger staff more interested in talking with other staff than business. No receipt, no thank you, not even made eye contact. Customer service used to be great here.

Awesome service specially Eduardo excellent costumer service he help me with what i was looking for Because people like him that why i go back to that store 5 stars

Great customer service, just not enough employees for the busy weekend, like every other business,do more with less people, just be patient and wait your turn..

he was very helpful to me and my sisterwindow washer blades lug nuts for my tires and we were ready to go thank you

I appreciated the guys helping me out. Shout out to Alfonso who helped me out from the Rockford location to help get the parts sent to the destination closest to me 😁Edit:Nick, Justin, Geo, and many others are very useful! If you need anything, they know what to do! I think it's a really nice thing for them to check your battery and we were able to get a starter checked as well! They helped me a lot with repairing my car and answered many questions that I had. Would go back!

I have been in many Advanced Auto Parts stores and this one in Belvidere, I received the best service from Lilith K. Knowledge and the ease for me to understand what Lilith was explaining how get to and remove the fans in my 1996 Cadillac Seville STS. Best employee by far. Thanks a bunch Lilith for your great service and friendliness.👍

Used to buy a lot of parts, etc. from here. Recently bought a cordless impact wrench from here that was junk out of the box. Wouldn't even take off a single lugnut. Barely used it before finding out it was bad but Advance auto wouldn't let me return it. Buyer beware when buying anything from here. Anywhere else in town would have let me return it. Next time I'll take my money elsewhere.

After having zero luck at the auto parts store up the street, I stopped in to Advanced Auto Parts last night to have my battery and alternator tested. They advertise this on TV and through ads displayed in the store. There were a couple kids working behind the counter they had absolutely no clue how to operate the battery tester, or how to hook it up to the car. I ended up just telling them to forget it as they were wasting lots of time trying to figure it out, and was just going to buy the alternator. But when I suspected the pricing on the alternator was extremely high, I ended up going down the road and buying it for $40 less, and no none of this includes the core cost. Stay away from this place as it is a circus at night with people working behind the counter who have no clue what they are doing