Advance Auto Parts 14048

J

Jackie S

In great need of European (purple) Anti-freeze 50-50, none in stock yet ordered and came in next morning :)

M

Margaret Pienta

Lisa helped me out with a tail light from start to finish. They're extremely lucky to have her working for them. Very knowledgeable and wonderfully kind and helpful! Thanks!!

C

Cath Kestler

My husband was searching for parts for cars and Advance Auto Parts had what he needed at the best cost out of other part stores, in stock. The manager, Ron went over and above with customer service, even when we found out that we bought some parts we didn't need. He happily took back & refunded us for the parts we didn't need. Now, that's what I call great customer service and we will be back for all of our auto part needs. THANKS RON!

R

Richard Kellerman

Very polite people they treat you like a person not a person spending money in there

A

Amber Gould

Usually have items in stock. They can order almost anything. Friendly staff. I shop here if needed.

C

Chris Miller

This is a review from the opposite side. Since I've been working there I've realized everything works off each other good customer service can take a person from indecisive and or from angry/upset to in a better overall mood and ready to shop. Just like a customer coming in with smiles and a good attitude will do the same for us.Of course the opposite can happen when everyone is grumpy. So thank you for being awesome customers

B

Bryan Hayes

Fantastic customer experience. Chris Miller helped out tremendously! We were stranded on the side of the road in need of a battery for our van. We called and he was getting ready to leave. He was able to help us order a battery online and then on his own time brought it out to us. He helped us get back on the road out of the freezing cold. If more people were like him the world would be a greater place. Can't thank him enough. He truly helped us and went above on beyond on his own!

N

Nicole Sheldon

Went down to are local one and I am a woman and yes this important to the review. I went and got a part for my car when I got home to go out put it on and they sold me and gave me a used part. It was crossed threaded and the rubber slider was leaking. Went down to give it back and get a new part. They tried to convince me that it was not used. They gave me issues and tried to disregard my issues. They tried to tell me that I was wrong and what I and other people in my family saw was wrong. Just because I am a woman does not mean that I don’t know what the difference is between a new and used part. It’s 2021 it should not be like this when I go to a auto parts store because I am a woman.

N

Noreen K

Great customer service, had the part I wanted and answered all my questions. Highly recommend

L

Lukas Miller

They always get what I need or find where I can get it even if they don't have it. And there's this hot guy named Chris that works there