Advance Auto Parts 13126

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Terry Fortino

Bad Corp policy. Obvious purchase from the organization. Item is defective under warranty and the store will not honor warranty because it did no come from this store. Replace their defective battery from another auto parts store.

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Sarah Bartholomew

The manager of the Oswego location , Louis, has the best customer service ! He goes above and beyond to help me with any needs I have for my vehicle ! He is simply the best . Customer service 5 stars !!

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Bill Sutorius

Good inventory and customer service, pricing on parts I think is a little higher than some other local auto parts store. The counter guys really do a good job in store and on the phone. Good location & easy parking, They are very good about recycling used motor oil. Overall very satisfied.

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George Krul

Ok, clerk was quite arrogant and advised me to not follow my car makers recommendations for oil type,which I did not follow, definitely not the store it used be,hope they get better

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Claudia DePalma

Such a pleasant experience! Came in the store and was immediately assisted. The employees were so helpful and helped me get to the bottom of my issue quickly. Would recommend this place to anyone that is looking for any car assistance/parts - MUCH better than the Autozone in Oswego.

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Jason Adams

The entire team has been amazing every time I have come in for help. Great prices compared to local businesses, but what I like the most is that ""THEY ARE MILITARY FRIENDLY"". Advanced Auto in Oswego gets my business solely on appreciating those who served our country, along with a very knowledgeable and courteous service staff. Thank you

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Michael Bratchie

I was shopping around for a new battery for my car. I spoke to the store clerk and he advised me to go online and purchase the battery from the advanced Auto website instead, because when you make an online account they give you a 20% off coupon code. So I made the purchase online and picked the battery up at the store. It took only a minute for them to retrieve my order and I was on my way with my new battery. That 20% off made them the cheapest out of all the other local auto parts stores.

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Joe M

Helped my college student daughter. Replaced her battery at no cost because it was under warranty even though it was not purchased at their store. Hope they enjoyed the pizza I gave as thanks while I was up for graduation.

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Sarah Falcetti

Store always has the parts I need and come I looking for. Pretty good personnel overall except for Darren. He is a disrespectful piece of garbage and I hope he gets fired for treating his customers so poorly.

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Naujalic Walker

Very rude customer service went in there with check engine light on I asked him can they do a scan they said no you can do it yourself he said. Come back when you get a code came back and he told me to Google it