Advance Auto Parts 14551

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Donald Ross

The employees are helpful and courteous despite the fact that it moved from being a privately owned store to being a chain operation. The manager, Dean, has extensive knowledge of most everything you might need.

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kevin trumble

Always was a decent spot last week me and my daughter waited around 10 minutes while the cashier ws looking up a part after the other person left and when the other cashier was done he sent her to the back no impressed

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Joseph Ross

I called up for a pair of shocks for my son's truck. They told me $24 a piece. I send my son to the store and they charged him $30 a piece. I called the store while my son was there and the guy on the phone was extremely rude with me and hung up on me. Will never go there again and I will be calling the better business bureau.

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Kelly Kester

One of our windshield wipers flew off during a day trip between Rochester and Syracuse. We stopped by this store on our ride home just for convenience, and picked up a new set of wipers. One of the staff members offered to come out and put the new ones on for us. The whole experience took maybe 5 minutes total and we were on our way! Very friendly and great customer service!

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Bruce Johnson

Tried to return a Auto Craft jet ski battery for the core charge to the Sodus, NY store and they refused to accept it because it was purchased at a different Advance Auto store and I didn't have my receipt. It's an Auto Craft battery -their own brand yet they wouldn't allow me to return it! Ridiculous. I called a different store who said it would be no problem and would give me store credit for the core charge. I have purchased about 6-8 batteries from Advance for my 3 jet skis since they only last 2 years max and never had a problem before. Bought a crank battery from them last year for the boat also. It is so easy to shop on line today its hard to believe that a retail store would give someone BS for something simple as this.

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Catch 22

Located in the Village of Sodus, advance auto parts has been around for years. Stocked full of an abundant amount of products for all your car care needs, you won't be disappointed with the prices and quality of service.

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Laura Bulau

My hubby went here for parts for my car. They double charged him on his card and were unwilling to fix the mistake. This is his second run in with this guy. He ordered a part for his truck about a year ago and when the part came in it wouldn't fit. He had to return the part and reorder, the entire time the guy is bitching about how all the parts are the 'same' and now he will be charged a no stocking fee. Poor service. Owner is a rip off artist.

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Colin West

If you know what you need it is better since they are sometimes very busy and that helpful. But if you do you will be saving a lot.

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john c weishaar sr

Gr8 deals on parts,if they need to get you a part it will be there in a 24 hr.period..and they give veteran status

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aidan shur

Very helpful staff. Always put effort into making sure I get what I need