I used Armstrong for over 10 years. They were never consistent in garbage pickup, I bet in the ten years I used them they skipped us at least 30 times, they were supposed to pick up every 2 weeks. MGM in Dickinson has been awesome since we switched.

They would skip trash pickup for weeks at a time and then when called out they would get angry! If your pay for a service weekly shouldn’t u get it and if not shouldn’t there be a credit? 🤷‍♀️

5 weeks of no trash pick up. Not a sorry, just a rude lady on the phone that says “I personally don’t drive truck, so I can’t tell you why we haven’t been there.” Pitiful business, horrible customer service.

We have had this company for over 20 years, you think that would count for something, but no. Our dumpster has been in the exact same spot the whole time and never moved. There are NO brakes for the wheels on their dumpsters. Two weeks ago their can moved all the way down the side of my husband's truck. They said they wouldn't cover it. So much for wanting to keep your long standing customers happy. My husband, at our own expense, put locking wheels on THEIR dumpster and we had to pay to fix our truck.

I've been a customer with them for a little over 3 years now and from day one they treated me like a criminal, demanding a deposit. They told me I need to set up automatic payment and they still send statments in the mail. Recently they told me that the metal I threw in the dumpster was a violation and they were going to fine me $50 if it happens again (guess they enforce laws now). Well the same guy that picks up at my house also picks up at the site where I work and we recently threw about 100lbs of conduit in that dumpster. He took it no questions asked. I gave the guy $40 last Christmas, I would expect a courtesy knock. I talked to Arrow sanitation and Dave's sanitation in Trenton and they are more than happy to put me on the route to get my business. Just wish armstrong felt the same way.

We have used Armstrong Sanitation for about 8 months now and they show up on the correct day about 50% of them time. Often, they are 5 or more days late. That auto-draft they get paid is always taken out on time. I guess it’s too much to expect a service we pay for the be consistent.

Absolutely exasperating company. Supposed to pick up on Friday-almost never happens so I leave the can out for hopeful Saturday pick-up. Nope! Can blew over in the wind and garbage scattered everywhere. Called this morning to see what happened and I have to give the woman who answered credit! She said she had no explanation why it wasn't picked up on Friday but that they would be out this morning (Monday). Where is my can ? In my garage. I give up. I am going with another company. DO NOT USE THIS COMPANY.

Always very helpful when I call to pay over the phone. I know they’d rather have the online payment but they never get upset and are always efficient and polite. We’ve used them for over 4 years and never had issues with drivers. They always wave if the kids or people are in the yard.

We’ve had Armstrong since February. When we were initially setting up trash pick up with them, we requested a dumpster like a few of our other neighbors have with them. They told us that no one here had them- it was impossible. Whatever. So we got just the can pick up. $100 for every three months. Everything went well until the past month. Pick up has been 4-5 days late. If you ask about it, they have a defensive attitude. All we’re wanting is trash picked up in s timely matter and an explanation of what’s going on without having to call them. They have a fb page but do not update it anymore because they say it’s a waste of time. I understand late pick up once in a while, but for over 5 weeks straight is beyond ridiculous. Trash piles up, animals get in it or the wind blows it everywhere without so much as a heads up they’re not going to pick it up.

We have only had Armstrong Sanitation for 2 weeks and the second week, they didnt take our garbage. Will be switching companies. Completely unprofessional and i will not be paying them for not doing their job!