AutoZone Auto Parts 10993

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Big Bear

The employees are very helpful. Jenny the manager help me with a major problem I had and she solve my problem with her supervisor Annie. I am very thankful for the help I received. I will always get my parts from them. 🐻🇺🇸

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Melanie McKaba

The location is great and the items in stock are also great. The location isn't the easiest to find. I also felt somewhat unimportant as there were there staff members not doing much of anything and there was only one staff member at the register. It would seem to me that there should have been at least two staff working the registers. I saw one person helping outside and another putting items away or on shelves. I had to wait for the one person working the registers to finish up before I could get assistance. It took more time than it needed to based on the number of staff in the store.

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Jose Bonilla

They "lost" my battery... and nothing would be done about it . Not even a simple apology. I Asked for at least a discount so I would buy a new one...the attendant offered a 10% . No thanks... took my business next door. Never will set foot at that place again.

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Joel

Excellent service. The store employee Ron offered and put on my windshield wipers and did a great job - free of charge. Even though one of my old wipers was stuck, he was able to accomplish putting on the new wipers. Thanks!

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Anthony Fernandez

Very well stocked and professionally run place. They have plenty of things and probably know exactly what your looking for. Joe and the rest of the employees are all very knowledgeable and helpful. It's always a great experience shopping here!

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JOSE MALDONADO

My man Chris at auto zone in West Haverstraw saved me hundreds by taking his time and going over my check engine light and catalytic code. I could not pass inspection n mechanics were salavating at charging me hundreds for a new converter.Chris showed me the $27 iliquid I needed and how to proceed. Passes with zero codes!!!! Fantastic customer service.

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E Puente

A huge shout out to Chris from West Haverstraw Autozone... i was having check engine light issues on my 06 Honda Pilot. When the mechanic said i need to change catalytic converter. I went to Autozone to see if they could scan it for me to make sure it truly is cat converter problem,...along comes Chris..he mentioned dont change it yet, it might just need a cleaning. Offered me to buy Cataclean to clean emission components. I did as he mentioned instructions. Not only has the engine light turned off, my cars performance is now golden. Thank you brother. Its hard finding true blue people like you nowadays papa!! God bless and all the best.. #therealchrisfix Going to Autozone from now on,, #goodbyeadvancedautoparts

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Elvenbayne

When I came in I was greeted enthusiastically by Joey he was very friendly and really tried to help guide me towards the cleaning products I asked for. He seemed very genuine. He educated me on their policies there for huge parts like rotors. I had no idea I could buy them there and return/replace them at no cost down the line. The store was neat and clean and well lit. It felt like an upscaled auto parts store compared to other places I've been. Would def. Return!

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Ron Law

I spent money that I had that if I was told earlier I didn't need what I bought could be saved for something else. Please be more helpful not everyone is auto savvy. I understand there can be issues with liability but they to help the customer make helpful purchases.

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Unknown User

They posted to offer free battery charging and testing but when I asked for the same they refused to do because of machine fault but staff are friendly but products are average in collection