I had my transmission go out near tow. They came out hauled me and my little boy and truck home. Experience was just fine . The price was fine and it was after hours. Service: Car towing

Overall experience was very unpleasant and unprofessional. Made a call to discuss their hours and how much and the individual was very rude about their answers and provided INCORRECT information about how much it cost to get the car out and their daily fee for "storage". Went to the place to pick up the car and it was filthy and messy. Tried engaging in conversation with one "worker" while another figured out the bill. The "worker" Jake ignored us and just sat there on his phone. This "worker" ended up showing where the car was and tried to thank him for the "help" with shaking his hand and he just said "yup" and looked at us like we were stupid.Service: Car towing

Towed my vehicle with no notification from them or the police, even though it was parked at a legal place, can keep it as far as I’m concerned Service: Special vehicle towing

Told a senior couple a vehicle was rolled & totalled. Liars. Wanted it as a forfeiture. Winona police advised of the attempt.

I appreciated that this company was able to tow my car in the evening when none of the other companies in the area were able to, but the man who came to help was very hostile and was yelling at me when I was already emotional about the situation. Plus, it cost $160 to tow my car from a driveway to the road. Service: Car towing

Obviously I'm not please because they towed my car, but they made sure to make it an all around negative experience. The office was incredibly dirty and unpleasant to be in. None of the four men working behind the desk wore face masks. The towing fee was twice that of any reasonable fee. They know that they're the only towing company in Winona, so they certainly aren't concerned with customer service or fairness.

I've never used your business before. I was looking for a used auto parts place and found you guys and thought I'd look at the reviews. All of your reviews are normal, one thing though that I don't see anywhere else is the fact that you make excuses for your bad reviews. I don't know, seems a bit unprofessional to me, all other business' say sorry for the inconvenience and then kindly ask them to message them one-on-one for any questions or concerns. Just getting the vibes that they'll toss you around like a ragdoll until they get what they want.

Got me my bike after a crash on September 24th and I had the bike within a couple hours of going down. They were able to get me my bike and everything i left at the scene when I went to hospital. They had the bike on a nice trailer.Would have given 5 stars but $270 for having bike in their possession for 3 hours and trailering it a couple miles seemed a little steep to me.

Very over-priced and unprofessional business to say the least. I'm just curious, how much does your company "donate" to the city to have the tag and tow order in place? This is the only towing company involved in towing cars for being parked on the wrong side of the street in the winona area. Service: Local hauling

On a cold, dark Saturday night (after hours) my wife and I were stranded on I94 about 35 miles from home reading these reviews as we sat waiting for a tow from these folks. Didn't have a choice but to sit there and hope for the best. They arrived as quick as one can expect for an after hours call - loaded our car up, drove us home and then drove to our mechanic's shop to drop off the car. The price for > 30 miles after hours was $180 which I considered very reasonable considering the distance and that I'd punched a 2 hour hole in the guy's Saturday night. My only complaint is that the driver had the cab a little too warm, but I'm betting he would have lowered the temp if I'd asked. Thanks!