Brauner's went above and beyond for my daughter and I after a deer hit we recently had where our vehicle was completely totaled. Not only were they quick to get there and get us to their shop (especially on a cold night), but also very friendly, kind, and considerate. My daughter had an allergic reaction to the powder from the airbags deploying and Pat was on top of everything, assisting us in any way possible with that, and his wife stayed with us to make sure we were safe until our ride could get there from an hour away. I would highly recommend and am very thankful they took care of us that evening.Service: Car towing

First off super rude!! Called because my keys were locked in my car, was told it would take them 20 minutes to (get) there, walked from my house to where my car was at (within) that 20 min time frame , called them and they said to call somewhere else because they sat there for 20 min. I had to beg them to come back because I had walked, and still when he got there he was the rudest person can’t believe you would treat costumers like that !Service: Car lockouts

I used this towing service last week and they were very helpful and courteous of the situation. They towed a car back to Eau Claire from Black River that was undrivable due to a minor accident. They even offered to drive our company driver back to work . Great experience and would definitely use them again if needed. Service: Car towing

For the second time on a trip back from northern MN, Brauner’s has come to the rescue, and quickly with great customer service - both tricky situations. If we lived in the area, they would be our go-to garage.

Small town Family owned and operated business yet large enough to accommodate prompt quality family type honest trust worthy service. My experience was you can't go wrong here. I was an out of towner but it felt he was helping his best friend. Very people oriented. And they had a nice quality well kept clean tow truck which says something about how a person runs and cares for a business. Thanks for your help. Bob from Sweden.

My sister had a problem with her truck over Memorial weekend. She was traveling to Florida and had to be there by the first of June they towed her truck and uhaul to their place of business and thought it would be done tues. But they worked on it Over the weekend (weather put a hindrance to their weekend plans so they were thoughtful to get it done early) She was back on the road before noon on Tues. They were totally awesome !..they explained all in detail what they did to her truck. Very accommodating and do great workI highly recommend this business to all. Thanks again for such great service 🌝

I speak from my personal experience awhile back it was a rainy and nasty night out I was on my way to work at 11:30 pm. I was traveling on the Interstate when I hit a massive pothole and blew my tire. They came out right away towed my Jeep and even dropped me off at work! Came by after work and they ordered me a matching tire and installed it so with Towing, New tire, and installation they charged me the very fair price of just over $330.00. Awesome work guys can't thank you enough!

If I could rate this company a zero I would. So I called this morning to ask a question. I was speaking with the manager. I wish it would have been a regular employee maybe it would have made this experience a little more bearable. But it was a MANAGER. I have got many car repaired for many years at many places and have had excellent experiences. My brother is even a manager at a car place out of the area. Anyway, I was calling to ask if I could bring a KID to hear about the Brauner's Garage. I wanted him to hear about what they all do at the Garage and what they look for in employees. I mentor kids that have low income and I want to get them interested in areas to work after high school. I have had great experiences thus far in the community, however this was a terrible experience. This kids lives in the area and would have to loved to work at a place like this in a year. I called and the MANAGER picked up the phone. I said my name and where I work and before I could even say what I was calling for he said, "I told you guys not to call." I asked what he was talking about as I have never called before (also my company is not even in the area) he repeated himself in an authoritative tone. My company has a religious name in the title (we don't do religious things and I am personally not religious). This did not stop him from discriminating against me and something he knows nothing about. I would have been fine had he just said "No we don't show people around with what we do." But this MANAGER had to go out of his way to make me feel extremely uncomfortable. I can only imagine how he treats people he does not care for. This would never be a place I would want to take my car.

Over priced. They towed my car off the interstate and tried charging me over $500 to replace my fuel pump. They told me the recomended pump was $370 with the filter. I ordered the same exact pump,filter and sending unit for $180. I was 200 miles from home and they knew it. I told them I would haul my car home and fix it myself. They told me I had until the end of the day to take my car or they were going to start charging me storage. I was a long way from home and already paid the ridiculous price of towing these days and they wouldn't even give me 24 hours to get my car out of there. For the most part They were nice people and appreciate the fast response on the towing. I also understand they have a business to run but they obviously don't understand what it's like to be stranded away from home with few options. Lucky for me I had a friend available to bring me my truck and trailer that day so I didn't have to pay their storage fee or overpriced parts.

Been a customer with Brauner's Garage for 20 years. Started with Joe and Pat and now Pat has taken over with his sons. Continue going back to them for work on my vehicles because Pat always treats me fair and does good quality work.