Brim's Imports Auto Salvage 43326

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Aj McLaurin

1st off these reviews were not playing around when they said the customer service was horrible. It’s no joke. RUDE RUDE RUDE. That lady needs to be put deep in the back with no contact with anyone at all. Needed a headlight. Told me they had me send everything. I asked for condition of headlight she said she wouldn’t have it in inventory if it wasn’t in good condition. Called back 5 hours later. She told me she doesn’t have it. No contact to let me know. If I’d hadn’t called to check I’d just been waiting looking clueless. Also did i mention the lady was rude. So bad i had to mention it again.

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Central Collision

We purchased a knee assembly from Brims on 03/15/21 for $175 it was rusted out and not a good part they came back and got it from us. I called today to ask where our refund was and they said they gave us store credit. Becuase of the contiunus lies and poor customer services after years of doing business with them we asked for a refund and was told we would get it. Now they are back tracking and telling us no. I asked for the owner was told no and hung up on 5 different times by Matt. They just have horrible customer service now and they hang up and lie all of the time. We do not want to do business with them and we want our money back for the part that was returned of $175. You would think in this economy they would treat their customers good especially long term customers. Sad to see how this business has gone downhill.

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Anton_M

Bought motor here and they said it ran good brought it back to the shop and took it apart to find water in all 8 cylinders with all pistons rusted and frozen in place brought back to get refund but they wouldn’t give money back everyone was very rude and unprofessional

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Mohamad Haidar

I have a dealership in Detroit Michigan. I ordered two wheels for a 2017 Chevrolet Colorado. First off, not only do they have amazing prices, they also have the cheapest shipping rates I’ve ever seen AND the quickest. I received the wheels NEXT DAY! Not only that, I made an error in my order by ordering 17” rims rather then the 16” rims I needed. The amount of good faith these people have is unbelievable! They shipped out the correct ones and asked me to ship back the wrong ones when I get a chance without charging me until they receive the old one. That’s what I call a respectable business. Thank you so much. I highly recommend everyone to do business with them!

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Hannah Moore

Have been using Brim's for my job for nearly 8 years now. Nate has always been so helpful! It's such a relief to deal with a salvage yard that can find the right part, describe the condition accurately, price it fairly and deliver efficiently. I've dealt with hundreds of junk yards in the past 8 years & these guys are my go-to for my customers as well as my own personal car projects.

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Greg Roshon

We are a collision shop, I have always found them to be helpful, and VERY descriptive of the body parts (used) that we purchase, delivery is prompt, prices are very competitive. Also their staff has been good to deal with at every transaction. I bought a car from them once as well, again they were very accommodating, bending over backwards to stay late for me. Great business to do business with!

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Cameron Rozzelle

Extremely satisfied and happy with my recent purchase, Nate was extremely knowledgeable and helpful to the purchase of some headlamps for my 280SE Mercedes Benz.I purchased them and three days later they arrived at my door step.I was ecstatic.Good company, good people and good products. I am glad I chose Brim’s to conduct business with. Thanks Nate.Cameron.

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bart adkins

Tim at Brims strung me along for 10 days on a truck bed they supposedly had, after repeated calls he finally responded and said the bed was sold, last year I bought a door with a "no damage" grade that was unusable because of poorly repaired previous damage, no refund I was told, never will do business with them again

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Chris Yalda

The man that answered the phone is very rude. We wanted to order a part for my car but he talked in a very angry manner. Do not recommend this place.

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James Gideon

I have dealt with Ralph for years, and have purchased five vehicles,all of which proved to be reliable, high-quality, relatively low mileage and an excellent value. for cars with a reclaimed title the repairs are done professionally. They know Cars well and they pick quality vehicles. The advantage of a car with a reclaimed title is it is usually lower mileage higher quality and on the market because of an accident rather than because someone wanted to get rid of it. They have stood behind their work with me but really I've not had problems and would recommend them without qualification