Burchfield Auto & Truck Sales 16635

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Andrew Herrmann

DO NOT PURCHASE A VEHICLE FROM THIS COMPANY! When we went to pick up the box truck we purchased we noticed that they over filled the oil and multiple other fluid levels were low and needed to be filled. (not a big deal since we caught it, but if we hadn't, we would have had major issues that were completely their fault and would have been liable for repairs) Once we started driving the vehicle back to MN, we made it less than 500 miles and the fan near the radiator shattered and punctured the radiator causing us to be stranded on the side of the road in Ohio and lead to expensive repairs. When I reached out to them to see how we could work together on getting this repaired I was completely ghosted. They didn't seem to care that the vehicle they just sold us now needs costly repairs. At the very least, answer my phone calls or emails and be professional about how you aren't going to help us with any of the cost. I completely understand we purchased the vehicle with no warranty and if something like this would have happened in a couple months of us owning the vehicle then its clear they shouldn't be liable for anything but when you own a vehicle for less than 24 hours and major damage occurs by simply driving it down the road, I think anyone would expect the dealership to step up and help out with cost of repairs. Overall very disappointed on how they handled the situation, I would have been much more understanding if they would have answered my phone calls or emails and talked to me about how they are not liable. It was already a hard enough situation getting my employee flown back home from being stranded in Ohio and not having a work truck that we were relying on being here to handle our work load without the added hassle of having to contact the Attorney General of Pennsylvania to see if the dealership is liable for any of the damages. It all could have been resolved by simply answering my phone calls or emails.

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Kramer

Have all the equipment to tow to ur car, truck or commercial vehicle.

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Robin Adkins

I’m a grandmother and they put my grand babies lives in jeopardy when the said they fixed my car only to find out, they indeed charged me but didn’t fix ANYTHING! My wheel WENT FLYING off going 40mphs a day later from picking it up. Lucky to say the sweet babies are okay but, the audacity of the owners to call me a lair and not pay for the other garages bill and or give me money back is just unheard of!! We all could be seriously hurt or dead because of this. They will be in a lawsuit soon enough! Please do not let them work on your car!!!!!!

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Kelcey Beightol

Mr. Gary is a wonderful employee, he not only saved me from the side of the road. But also was generally a nice person who I could hold a conversation with. I will definitely request him the next time I need a tow!!! Great job Gary!

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Jeremy’s garage

A huge thank you to birchfields for getting me home the other night! My truck died on me on the way home I called triple a for a tow and burchfields responded pretty quick! Only twenty minute wait and within five minutes my truck was loaded up and on the way home! Lance was a huge help! Luckily I found what cause the issue with my truck quick and was back on the road the next day, thank you burchfields!

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The Donahoes

Called at 3:40 - had a busted vehicle that had to get from Hollidaysburg to State College by 5:00. They came through on short notice. From their shop to my location, loaded the car and to State College with a minute to spare. Awesome service!

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necrosis

*PLEASE AVOID THIS PLACE, ITS A SCAM!!!* charged friends $600 for brakes in front when they had no place to stay on a road trip in their RV, then wanted another $1000 or more to do the rear brakes knowing they had little funds and having to get back on the road ASAP! Just wanted to probably take the RV cause they couldn't afford the costs they kept tacking on more money, While stuck there for over a week! Luckily we got a friend to come out and do it and he saved the day by working on it all through the night and costed little to nothing what they charged, he did it for $100-$200 in parts! Again bad business, horrible customer support by owner, some of the mechanics wanted to do it but owner would not let them! Don't waste your money here, go to a reputable place!

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crashkun

Friendly and helpful. Rick and his guys are quick to handle issues and make arrangements. Got me out of a sticky situation.

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Danielle Geis

I had to get towed out from the snowstorm this week and after calling AAA, they're there w/in 10 minutes!! Highly reccomend them for anything you may need

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Jessica smith

So kenny came to sheetz in Duncanville pa to tow my friend and he was courteous and friendly I would recommend burchfield's to anyone bc my even ask kenny about advice and was tell him and he didn't have toThank you Kenny for all of ur help