Carquest Auto Parts 95020

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JOSEPH ROSART

Wow, if you want to be ignored go here. Not only that but I was witness to a manager disciplining her subordinate, who was cussing the whole time. It was so unprofessional.

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William Burris

Well i've given this particular Carquest auto parts store 4 stars. I'm a Gilroy local for the better part of 35 plus yrs. This automotive parts store has been there for me time and time again. I've seen it go through a couple of changes,name,location and of course personal. Funny story about location it stayed in the same place just moved from the south end to the north end of the bldg. This store and it's staff for many years has gone the extra mile for myself and others as well. It will always be "All Parts" to me. As with any retail business we've had some back and forth. Gilroy in it's yesterday era has had plenty of auto parts stores, from commercial to several of the localized mom & pop auto stores. I've seen them come and go and a couple of those were a real bummer to see close or not able to compete with the big stores. All Parts,Parts Plus, Carquest has powered through and is still serving the Gilroy communities.Thanks for being there and i will be back!👍

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Paul Van Pelt

I have always had a pleasant experience with the staff. They have always been very helpful and courtesy.

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Michael Gallegos

Very helpful. Almost every question was answered.

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Verna LeBarre

Everyone one there is friendly and willing to help, but John, Carlos and Margaret are the best. They actually ordered my item when I called and they didn't have it in stock. Janet forgets or just doesn't do it. I don't know, she's not that friendly and doesn't seem to really have product knowledge.

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Charlot Macias-Sanchez

Was placed on hold for more then 16 mimutes whe valled again was told "we are not hanging out here we are very busy not playing it is going to be a while more" very rudely not even a good customer service did not even apologize for having me on hold for so long

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Reign

Went in 2 days ago for a simple AC refill. The manager was busy in gossip with other employees and did not want to be disturbed. She even received a phone call and told another employee take a message. When I asked The manager if I can borrow the gauge to put in the air she bluntly stated “we don’t let anyone borrow anything, you need to go somewhere else for that” ok so I did... went to Auto Zone they actually gave me it for free in the end which was a actual nice surprise.

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Chino and Sons Garage

Bought a set of spark plugs from this store and didnt bother to check them out when I picked them up. Turned out someone had swapped their used with the new. I only discovered this when I returned these items that I didnt need. They have a good online discount but remember to check your stuff when you pick them up. The fact that all 8 (2 boxes) were swapped meant it had to be done locally there imo. Lesson learned.

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Nancy E

Very helpful assisting me with my battery issues.

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Jin Pak

Frendly and helpful. Even when it's busy they take good care of you and make sure your ordering the right part and give you options from band name parts to cheaper alternative.