Carquest Auto Parts - Stewart Auto Supply Inc Cullman 35055

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Johnathan Brown

This is my go to spot for machine work on engines. John is fair and honest and does a great job

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Katie Barksdale

Fantastic service that answers all questions about your vehicle. They will change your battery and wiper blades for you, too! It's good to support local business, also. They have been around for 40+ years, so they know their stuff!

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Kasey Minor

they are horrible. a year ago we had a motor built there and they used glue to put screws back in. a few days ago a head cracked, so under our warranty we went back they claimed it was fixed but when we came back nothing was fixed.infact the problem was worse. so we told one worker then ask him to come look at it.he was rude and went off about temp gages not being there so we had to point them out of being there. the truck is still in the shop waiting to be fixed. horrible people!

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Donnie Coleman

Filed on : January 30 2014Filed by :Donald Coleman359 South MontcrestCullman AL 35057Filed against :Stewart Auto Supply, Inc.1211 Loring NwCullman AL 35055Complaint Description:worst machine work i have seen in my life ,and the machinist is rude and not willing to make things right. Took my 6.0 LQ4 block, crank and heads to have them reworked, cleaned and check to see if they were still within spec limits. We discussed engine gaskets rebuild kits. I left and then called on the phone to discuss more pricing and gaskets again. I went back to stewarts to bring some more parts to be cleaned but on that visit talked again about rebuild kits and gaskets. Now each time i talked to the owner about the gasket sets i asked, were they felpro? his answer every time was yes they will be felpro. He gave me a price which was little more then what i had search online for but i decided to go with his kit since the gaskets were definitely felpro . well is snowed the next day and roads were closed so i had to wait another day for him to finish. roads were still bad so he came in late but he was finished around lunch time. So when i get there to pick up my parts i ask where is the rebuild kit. The machinist shows me the box and the gaskets sets are not felpro, they are Victor reins gaskets. I refused to buy the kit because he told me a they would contain felpro. The machinist told me that felpro and victor reins were made by the same company that they were the exact same gaskets. That was his first lie too me. Those are two entirely different companys, with different pricing and materials. so we deducted the kit and now i owe for the machine work done, which is 345.00 I pay the balance go home and start unloading the block and notice the cam bearing that they installed for me were damaged from the installation too. Took it back and the owner said he doesn't know any other way to put those bearings in. well duh!!! but you don't damage them when they go in , if you do damage them then you take them out and install new ones. but they sent me home with that crap. so i decided to look over the heads real good since things are already not good. well the heads are aluminum heads , they look as if someone took a wire brush to clean the mating surfaces on the heads. they are scratched badly. there are several scratches going across the from one cylinder to the other which will leak when it is installed back on the block. So i took the heads back to stewarts this morning and asked to talk to someone about this and the owner wasn't there but the machinist was. so i showed the head to the machinist and asked what he did to it. he said he milled it. i asked is that acceptable? he said yes. i asked if he could show me any where in writing, online or any mechanic that can tell me that those scratches on the mating surface of the head was acceptable .The machinist looked at me and said pick my head up and get the hell out of there. You can imagine what my response was. :) but I'm not happy with this and the place of business is just horrible. I have been building engines for over 23 years and i have never seen anyone tell me that scratches on a aluminum head was acceptable to install. They refused to take of this and now i have to take the heads and have them resurfaced if they can even be resurfaced again. i also heve to take the block and crank to another machine shop to have them check and correct everything stewarts touched. BEWARE SHOTTY WORK AND BAD CUSTOMER SERVICE. STAY AWAY if you want good work performed.Your Desired Resolution:At this point all i want is a complete refund for the services they performed. I tried to go back to talk to them and i was told to get the hell out of their store. The work performed was bad and i don't fell comfortable letting them touch anything else of mine.

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Katie Barksdale

Great place with people who know what they are doing! They are extremely helpful and will go way and beyond to get what you need. If they don't have it, they will find it for you or refer you somewhere that does.

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Barry Potter

The way parts stores used to be... don't have everything but can get most everthing you need...a little unorganized but good, helpful folks.

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Eddie Ratliff

Great place to get machine work done just ask for John

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edward Green

Great People..Great prices..Extremely knowledgeable ..

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Zachary Taylor

One of my to go-to parts places in town. Friendly and helpful staff!

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Mp Labs 21

Very helpful and knowledgeable and did what they could to save me money