Carriage Traders 12803

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Elle Henle

I am so happy with my experience buying a used vehicle at Carriage Traders. I needed a vehicle immediately and didn't even know where to begin. My boyfriend suggested Carriage Traders. We walked in one evening and were so impressed with how easy the process was here. We sat down with Steve Sax, and he listened to my situation and my finance range, and quickly came up with several great options that suited me. I test drove a 2016 Hyundai Elantra that I was very excited about, although not quite sure if I'd be able to swing it financially. That's where Kevin Collins came in, and did whatever he did to score me an incredible finance plan that I could actually afford and got me an interest rate that was far lower than I expected to qualify for. Never at any point did I feel pressured into anything. These guys were super efficient and helpful. They took care of getting my plates and insurance switched over swiftly and the whole process was so easy and smooth. I drove home in a vehicle that suited me perfectly within just a couple days of walking in. They took great care of me. Highly recommend!

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Rebecca Sidusky

After several places looking for a vehicle to replace the one that was totaled in an accident, we decided to stop into Carriage Traders! We were helped by Ranita, I told her our situation, talk her exactly what I wanted, we went to look at the newer cars that weren’t on the lot yet! That’s were I found our car! With every feature that I was looking for! It took a long time to finally get our van due to insurance companies! She was able to hold the van for us and absolutely no pressure to buy the whole time! Purchased the extended warranty from them so any covered repairs would be $0 out of my pocket!!! Don’t hesitate, go see Ranita at carriage traders today! You won’t regret it!

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Andrea Webster

We bought a Honda HRV from Emily and we are very pleased. She was very knowledgeable and answered every question we had. She took wonderful care of us and made sure buying our car was easy and effortless. So easy that we decided to buy a second car from Emily! And have not been disappointed!!

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Kathryn Johnson

Great experience at Carriage Traders. The management, salesman, business office, everyone was very professional and friendly! Gave me a great deal on a vehicle I’ve been searching for. It was a quick and easy process!!!

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April Parker

Came in this Friday evening at 430pm, to inquire about a vehicle. Online, it claims that they’re open till 500pm. Watched a black truck speed out of the lot and when we walked to the door, it was locked and all lights were off. They were clearly closed. Luckily, Garvey was still open and they were able help me quickly get into my new car. Should change your hours if you aren’t actually open till 500pm to help customers. Will not be back.

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Joni Rumble

I had an absolutely positive experience with Carriage Traders everyone was very kind, informative, and patient with me . I want to thank you Keith, Victoria, and Kevin. I love my Kia Soul! Thanks again. Joni Rumble

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Lost In The Adirondacks

Bought a 2016 Jeep Compass, minute it rolled off the lot it had issues. Thank god I bought the extended warranty, at least I thought. The service center gives you the run around, they will promise you that if your car breaks down that they will give you a “loaner”. Unfortunately the loaners were never available. The sales woman named Carol told us the car was never in an accident, and that it had a single owner, the truth was the car had multiple owners and was in a major accident. DONT TRUST THESE PEOPLE. My car lasted less than a year, had to trade it in and roll the remainder amount over to the next car, and had to drop 5000 that I didn’t have. Don’t let the great deal lure you in, because the sales team will lie through their teeth to sell you a car.

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Heather Smith

I found carriage traders by accident, i actually never heard of them before. I was surprised to learn they are a family business who have been around quite a while. I was searching for cars because I hated the one I was driving. I came across one on their site that checked almost all my boxes. So I made an appointment to go check out the car. When I arrived I was greeted immediately by friendly staff and introduced to who would be my sales person, Ranita. Immediately I liked her. She was friendly, attentive, knowledgeable, honest with me, and genuinely concerned for my dislike of my current ride. The car I wanted was not there when I arrived for my appointment, it has been given to a customer as a loaner. I really had my heart set on that one, so they went and got it for me. Meanwhile Ranita showed me other vehicles while we were waiting, she was was so helpful and patient with me while I looked at many different cars, she stood out in the parking lot with me when it was -6 degrees. Never once tried to push me into buying anything, just to get me in something and make her $, she didn’t treat me like a dollar sign, she is very personable, and it felt like we had been friends for years. Ranita had a knowledge about every model that I looked at and answered all my questions. Ultimately I choose and purchased the original car I had gone there for. Toyota RAV4. They got me approved and I drove my new car home that same day. Ranita even stayed well past her quitting time while I transferred all my stuff from my trade into my new car. She was Amazing! The whole experience was pleasant from start to finish. This is how buying a a car should be. I have never before bought a car with such ease, I love my new ( used) car and I found my new go- to dealership, Carriage Traders!

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Paul Nasrani

Excellent work by Brian and his team. Did a great job connecting with insurance carrier and Toyota dealer for later required work. . Also followed up with a call when completed. Very good experience

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pamela mound

Just want to say thank you so much carriage trader's! It's been a very long time since I bought a car on my own and with Jared's help it was quick and easy! He was so helpful and I love my new car! I was treated with respect and the whole experience was wonderful! Thank you and my next vehicle will definitely come from you!