Drove 3 hours to get some parts at another place in Fridley they ended up not having what they said. Called Elite Auto Parts they had exactly what I needed and paint match. They worked with me and pulled the part an hour before they closed last minute. Will definitely buy more parts from these guys in the future just because of this experience.. THANKS ELITE AUTO PARTS!!!

Very knowledgeable people found every part I needed and they were very helpful

Run which I should have done after seeing these reviews. Sent me the wrong part. I even called them to confirm it is the right part number as the image as not matching the description. Was told they did have the right part number, so I ordered online and placed a comment with the order to make sure its the RIGHT part number. Still sent me the wrong part, wants me to pay to ship it back and blamed me for ordering the wrong part then hung up on me. Their customer service is horrible and ordering process needs improvement.

Dealt with them numerous times, once it was ok. They are rude, pushy, over priced, sell old broken inaccurate description "parts". Whoever calls and answers the phone should learn how to talk, customer who give them business they should appreciate instead of making it seem like they doing favor. He yells and cusses you saying you don't know anything, he did this to 4 other customers, mechanics, and shops that I know of. If this was somewhere else he wouldn't be working anywhere nor able to. I wish there was 0 stars.

Awesome place for cheap parts

Cory was a complete LIFESAVOR! On my trip up to Minneapolis, my car broke down. He eased a extremely stressful situation for me by going out of his way to do a lot of things for me. He checked my car out 30 mins to close, looked for recalls, found what was wrong with my car, set me up with the Kia dealership to replace my engine, and didn’t leave us stranded in a town we didn’t know! It was so great to have amazing customer service and advice even when it was almost his closing time! Even the next day he helped me with the “what to do next” process and made sure I was taken care of! Thanks so much for all you guys did for me, I can still have a stress free vacation! I appreciate you and your business.

Shane and Bill are very good to deal with. Good customer service

Really awesome recycled parts source that's in the twin cities. Our shop has had great luck with Elite, especially when it comes to ABS modules!

If you don't mind being treated extremely rude and overpaying for used parts you can get elsewhere, then by all means go to (not so) elite auto. I went there to get a pair of used tires recently (which I helped to find in their completely disorganized piles of tires) and when they had no price, I offered a fair $20 each. That is when I received a loud condescending "HA!" from the sales rep since he wanted plenty more. After a discussion about how new tires can be bought for $49 at Discount Tire or Tires Plus, the entire sales counter began to say "No they're not". So now that price was irrelevant to these blockheads I left and they had lost not only a sale but a customer. I have been in the salvage industry for 15 years and know of other facilities with better service and prices. Such as: A-Abco in Fridley, John's Auto in Blaine, AAA Auto in Rosemount along with the two U-pull yards in East Bethel and Rosemount. Not to mention shops online that can even ship for free.

Called this morning to inquire if a car part was still available and whoever answered the phone was snappy, but told me they had the part that I needed. I drove three hours only to be told that they forgot to take it off their inventory on their website and do not have it.