Hands down the best service department. Zach is absolutely amazing to work with he is the reason we go there. Chad was also great to work with! They will take care of you. Services: Oil change, Wheel alignment, Tires

Fast, friendly service. Went in for an oil change and state inspection. In and out in 30 min. Arrived at 8:40 out at 9:10.

Service is good. Facility is great. Keep their word. But it takes so long. Only reason they don't get 5 stars.

Had my car over a month received it back and had less then a week and now they have it again and no call if parts have been received and thought i was going to be seriously injured or worse in this 2019 vehicle

Scheduled an appointment for my vehicle to get a specific part fixed. After a 2 hour drive to get to the shop they don't have the part! Thanks for nothing.

I scheduled an appt online for factory recall service and oil change. I called the day before to make sure it was okay to bring my vehicle in early. I was transferred to the service advisor who advised they don't perform factory recall service on Saturdays. Then why did they let me schedule a service they don't perform? That's extremely disappointing but fine. I still need my oil changed. Called back and asked the girl that answers the phone, "Do you have the shuttle on Saturdays?" She answered yes. I arrived Saturday to drop off my vehicle to be told they don't offer the shuttle on Saturday. The customer service here is horrible.

Every time I visit to get work accomplished I've always been provided excellent service. Service Department to include technicians are always looking out for the customers. Thank you Joe for taking care of Dodge/Rams. We'll be back.

Did a great job. My only complaint is the wait was 1.5 hours long for an oil change and a tire rotation. I even scheduled the appointment, I was not a walk in.

Went in looking at cars and Aaron S. Was a very polite young man. He ask questions about what we were looking for and pointed out everything they had. After a test drive decided that vehicle wasn’t what we really wanted. He showed us others that meet our wants and needs. The one we wanted to go with sold before we made it back by there and he called back the next day with another one just like it. He never was high pressure and just wanted to help us out. Great guy to work with. I would recommend him to anyone.

Thank-You!!I was in Wichita Falls & my Truck broke down. I went to another dealership in Wichita Falls & they fixed the problem, only to have it break down again 35 miles north of Wichita Falls. I ended up at Patterson's Auto Group on 07.05.17 @ 8 a.m., with no appointment. I called & spoke to Keith. He told us to come right in. Keith was Very professional and Very friendly. He got us on the road by 10a confident that we would arrive home in Kansas safely. I am Very, Very thankful for the professional service we received and the quickness of the work in, considering we had no appointment. Thank You again, for all that you did to help 2 women get on the road and back to Kansas. We made it home safely without any problems.