Not much of a customer service. Pretty high prices compare to others. I would check the dealer prices first before calling them because some of there parts are more expensive than brand new at dealer. I have informed them several times but they don't care or listen because I see the prices stay the same.

Our shop purchased a headlight assembly for a 2011 Vw Touareg. They sent pictures of the item beforehand and the shipping was quick. Also packaged very well. No issues or damage, works great. Just as described. Would buy from them again. Thank you

🛑 🛑 🛑 DONT USE THIS COMPANY 🛑 🛑 🛑I just bought a front bumper cover for a 2006 Beetle for $150 and paid the shipping, which was close to $200. I received the bumper cover to find out that it was a rear bumper cover.I immediately called them and told them about the mistake. And assuming that they were a reputable company that they would send the correct part or at least refund my money because of a mistake they made….. Nay Nay!I was told that they would refund $150 and I could keep the back bumper cover, however they will not refund the shipping because I should have done my due diligence to make sure that they were sending the correct part.I found the part on car-parts.com which clearly stated that it was a front bumper cover and the emails (included in pics) clearly state that it’s a front bumper cover and all communications through the phone suggested that I was paying for a front bumper cover for a 2006 Volkswagen Beetle.I will be sending all correspondence to car-parts.com with hopes that others don’t get scammed dealing with Gordos Scam Shop!

Excellent service. The price wasn’t bad compared to other places around. They got a hold of me quick and was able to find the part that I needed. I originally went to car-parts.com to find the part. Called the place to make sure they had the part and they were able to help me locate it in a timely manner. Would highly recommend them. They had the cheapest price in the metroplex.

Purchased a headlight for a 2015 Infinity QX80 through Car-Parts.com. The item was very well priced including shipping to Chicago. It did have a repair to a tab but the repair was so well done that you could not even notice it had a previous repair. Thanks for all of the help. We will certainly be shopping with them again!!!! Recommended Company.

An insurance provider instructed my shop to purchase two headlamps from this vendor. One arrived, the other did not.We returned the headlamp that arrived and were waiting on a credit for the other.Two months after the returned headlamp arrived back to the vendor we still had no credit for either assembly. After constantly haranguing the vendor for a credit I, at my wits end wrote a scathing review...The next time I emailed lo and behold they were able to process the credit, unfortunately if I wanted to actually receive said credit I was instructed to take down my review...This company held the credit that I was owed hostage until I removed the review. Such greasy unprofessional behavior.I'm writing this to warn both Body Shop and regular customers to avoid this vendor like the plague. Run! RUN! If an insurance provider tells you to use this vendor tell them NO! as you will likely get the shaft on the deal.

Repaired junk headlights. $900 headlight stopped working in less than 3 weeks!!! The warranty is for 7 days ONLY ( Are you kidding me!! If you are in business to stay in business you would’ve honored your product! This is a scam .

Highly recommend! Very good pricing and very nice people to deal with. Leo went above and beyond with helping me find the parts I needed.

I am writing this review on behalf of my father who purchased a part from Gordo Auto Body Parts. Before purchasing the part, my father asked me to search the company and to see if they had reviews and what kind of reviews. I showed him the reviews and insisted that he buy the part from elsewhere because i wasn't seeing many positive reviews. My dad purchased from Gordo Auto Body Parts despite my recommendation that he should not. My father purchased the item, received it on time, and when he had a concern about the item, he was able to get in touch with the shop, and they were able to resolve everything without hassle and with awesome customer service. Great service. Easy to do business with. Thank you!

Good quality parts quick service great prices