Called them for a 2001 subaru seat, subaru 2000-2004, all are interchangeable, he had a 2003 seat, told me he wouldnt sell me the seat because it was a 2 year difference. and he if was going to sell me the seat, for $140 he wouldnt warranty if it worked or not, sold as is, even if its defective. never heard of this from a junk yard not being able to return defective parts. I recommend you stay away from this guy

Bruce was professional and knowledgeable. I needed a TCM for a VW Eurovan; not an easy part to find these days. He found my specific, used part quickly in another part of the State and sent me pictures verifying part number at my request. He had it on a truck to me that day. The part is installed and working perfectly. Thanks, Bruce (and Gundie's)!

Sent a quote for shipping on a part they had. Never got back. Oh well, guess they're too busy.

I ordered a driver side door panel for my silverado. The sales Rep Bruce was very helpful. Until the sale was completed anyway. Placed the order on Wednesday and he told me it would be the next day before it would ship and he would send me the tracking number. I texted him Thursday and he said he would send it over Friday morning and Friday morning came and went. He refused to respond to my messages yet he read every one of them. They didn't ship my item until the following Wednesday. The reason I am giving 3 stars and not 1 is because the panel was in good shape and well packaged. But the customer service is horrible. I felt like another transaction with no follow up. I had to call back up there and speak to someone else to get the tracking number.

Always have terrible attitude and look and talk to customers like they don't know anything and their parts are over priced

Make sure you update customers and let them know if you can't locate an item. You can't find it then say so instead of having them wait. What would you have done if someone never called you to check? You just take the money and then never send the part? It ain't speaking bad it's called the truth. Deal with it. Look at how many 1 stars there are. That alone says something. Ratings speak for itself.

Don't call and order parts from these incompetent people. Can't locate a part and when they can't locate it they just act like someone never ordered. Basically tried to take our money and not ship our parts. If you talk to someone named Ken then you're going to get screwed.

I (a woman) called to simply get the cost of shipping for an engine my husband/mechanic and I found online. Something I do all the time.Josh SCOLDED me, quizzed me on my engine knowledge, and refused to provide the shipping price for 7 minutes because he insisted that I couldn’t possibly know what engine I needed, even though I provided the stock # and all the other information to locate the part.I insisted that my husband/mechanic knows what parts my vehicle needs and that I just want to know how much shipping costs. (By the way my husband triple checked and YES IT WAS THE RIGHT PART FOR MY VEHICLE)I called multiple used engine places that day to compare engine+shipping costs and not one person badgered and yelled at me the way Josh did. They were all 30 second calls. I’ve never been treated this poorly and that’s why we aren’t buying the engine.

So far so good. Looks like they found my part at a good price.

Great friendly, professional staff at the Battleground ground (PDX) location. They work hard and ask all the questions to get the sale right for their customers the first time, this making happy repeat customers!