Hickory Grove Auto 52806

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Courtney Miles

Not friendly BUT very knowledgeable about parts. Every part I gave ever gotten has worked like they where brand new. Usually 99.9% of the time we get the right part. We once got the wrong part for a window but I didn't return it didn't before it was too late. They are always clear about returns and policies so they are fair and never been sold a bad part. Dude at front desk needs to be more people oriented tho. If you want a part that works give them a try.

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Porky Pig

Called to see if i could bring my car to scrap and person answering got mad at me when i said it doesnt have wheels or tires. Told me to screw off and find someone else to take it then hung up on me. If this is how their customer service is, i wouldn't ever go there.

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Jonathan Hynes

Overpriced, no customer service, rude, irritable staff, lazy when it comes to work and impatient when it comes to customers.Would have given this place no stars if I could. I have come here twice now to find a part for my truck, and both times was met by the owner with incredible rude manners, impatience, and no customer service skills whatsoever. When we tried to purchase a small part, he sat in front of us, ignoring us as he ate his lunch.Furthermore, as I waited in line, one of the employees was loudly disrespecting a customer, calling him incompetent, and remarking on how the customer didn't know how to even change a tire, making the customer visibly upset, and causing him to leave. They proceeded to laugh and eat in front of the rest of the customers.

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J.Clark Gray

Rude, unhelpful, dismissive, uncaring, and dirty.... that was just the door into the place.Talking to the tool behind the counter was worse. I won’t buy from him ever again just because I can’t stand his attitude and the way they just don’t GAF about their customers.I’ll scrounge the internet and get it from a private individual before I give that dude another cent.

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Cait New

I came in... And the 2 workers stared at me like a deer in the headlights. I greeted them, and the whole encounter was uncomfortable. I tried to be upbeat when asking about my request, but he was just really... Uncaring. He didn't want to be there, didn't want to talk to me, and it was just... Awful.I asked about a soft splash guard and he said he had the vehicle but it was smashed. The soft splash guard is.... Soft. It might have survived the smash, but he wasn't willing to check. I'll be calling next time, since this is the only junkyard in the area. I don't feel comfortable just being stared at in silence when coming in.

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Rin wia

During the entire transaction is was very uncomfortable. The people at the front desk were very unwillingly to help. The people working there did not even wear masks. Was very unsanitary and unhelpful when asked to search for a car part. Would not recommend going here again.

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Todd Garrett Jensen

Bought two 4×4 (25W) front door speakers out of a Ford Explorer, which are a "dime a dozen", pulled them myself, and they cost me $16. Seemed a little high for salvaged, low grade speakers, to me, when I won't even know if they work, until I install them.The guy at the counter was not pleasant in any way, and he acted like he'd rather be anywhere than there.I'll definitely return, as it's a way to save a lot of money, but I wasn't impressed.

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Cornelius Lee

The place has the parts that your car needs. They had parts that would have taken me weeks to get. But sales staff is TERRIBLE! Dave hung up on me, and Pat lied to me and said his name was JOE. (Dave told me Pat was ^Joe^) But more likely than not, they'll have the parts you need. Oh!! If you wait for them to pull the parts expect a delay. That's a guarentee!

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Randall Carlile

My experience was very good people were knowledgeable and helpful

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Steve Petersen

Used bits and pieces of many makes and models at really reasonable prices. Bring your tools and save even more by pulling the parts yourself.