Went in to pick up q starter. Chuck, the gentleman behind the counter was very friendly and informative.. their prices were 3xcellent . Just what I needed. And then the sweet older lady in the pay department wad such a doll. So so sweet. And still can't believe she was 93. I couldn't see it. I would believe 39! 😁😁. I will highly recommend this place . Merry Christmas everyone!!

Never seen anyone so rude working a front desk. 90 year old woman working the check-out. Couldn’t read my card & kept entering the wrong expiration date. Didn’t even get my name right. At pick up, I was pretty much told to go to the garage door & pick up my rim. Not even offered any assistance. Pretty poor customer service.

I called Jordan Auto parts on April 23 2021 and ordered a rim. I was told it was be in Shinnston in a few days. I called a week later to find out they had not removed it yet to ship. I contacted them today May 3 2021 to ask if they shipped it yet. I was told no they had not. I requested my money back. The gentleman was really nice and apologized. I would not suggest purchasing anything from this business.

This was by far the best customer service I have ever experienced with an auto part store! Not only was he quick with finding what I needed he seemed to genuinely care about my situation. He was informative and got my part sent to the Clarksburg location from the PA location. I highly recommend them if your looking for a car part!! 👍🏾👍🏾💪🏾💪🏾💪🏾

Great selection and great customer service. Spoke with the owner Dave Jordan in PA, he was very knowledgeable, friendly, and professional. We ended up going to the location in Clarksburg and worked with Chuck. He was great as well. HIGHLY RECOMMEND. We tried going to other places in the area and were treated unprofessionally. Thank you for putting the customer first!

After being quoted a price of $30 plus tax for a part and paying that amount to have it shipped to the Clarksburg store they then decided that wasn't enough and that it was going to $50 we agreed and my dad had them charge his card when I went to pick up the part they claim it was not paid in full and wanted an additional $21 I will never be using this parts place again I will be using Pick up city from now on even though it's a further drive. If it was 1 time I'd say it was just a mistake but we have had this happen on 4 different occasions in the last year.

Jordans at Gore is fine and Chuck is awesome people but the main office needs some work done at the counter.i was told my part would be pulled the next day and 3 days later i had to drive an hour to go pick it up and its was supposed to be delivered to Gore.as far as prices most are fair some are high.everyone is friendly but the process is a little slow for some parts.

The two in Clarksburg are very nice. They do not over promise and under deliver. They are upfront and I feel honest. They have always been helpful and really good at calling me back quickly.

Called and lady quoted me a price of $25.00s went to get it and it was $48.00 s. He took some of it down but when you call and get a price even if there wrong it should sell for that price.

Terrible Slum of a salvage yard!! Take it from me & save yourself a wasted trip & headache! Was told a set of seats for my SUV were in "perfect shape" and they would be ready by 2o'clock the next day. I drive an hour & show up at 3, they weren't ready they finally showed up at 4:30 With a pair of seats that I wouldn't even dare set on much less put in my daily driver! Covered in stains & mold! Smelled like cat piss! And then on top of that they made me Pre-pay to get them pulled & ready I had to argue & make 3 calls to get a refund!