L & M Towing And Repair 44089

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Aubrey Richter

The service was amazing. Very friendly, honest and they treat you like family! I would highly recommend this place to anyone in need of towing, repairs or anything else.

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Rick Studstill

It was good, the driver was professional and helpful getting my car off the road and back home.

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Steven Sobotka

great job on towing vehicle / I also needed a repair done and at first it sounded like there was going to be some cost overruns on what was needing repaired but it came in right around what I was thinking it should be after working on cars most of my lifetime this was one repair that I've not done /so great job , very polite and professional employees , thanks again

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Aimee Thompson

I had a nail in my tire and everyone said they couldn't plug it for days except L &M. I drove after work and was out in minutes.

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Ce

This review is only for the office staff. The driver and his assistant were great. And Dave was freaking INCREDIBLE!!! After I got him on the phone my problem was fixed immediately. He gave the guy the riot act and told him I was about to come and destroy the office it was hilarious!! He was very apologetic even though he didn't have anything to do with the issue. My problem was it took six days and six phone calls to get an email copy of the receipt to submit to my insurance. The driver that day so they had no way to print a paper receipt at that time and that one would be emailed to me. Two phone calls that day, two more phone calls two days apart, two phone calls today. Finally got an email, the first invoice said it was due in a week even though I had paid it that day. Can't submit that to the insurance company because it looks like it's not paid. Sent reply in an email and he sent me back one that says it's paid in full. It was just too much drama to get a flipping receipt.

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Erin Triplett

ZERO stars if I could! Called to have arrangements made to have one of my vehicles towed up there because there was an issue with the front end and neither I or my boyfriend felt safe driving it up there. We wanted the front end looked at and an estimate for the repair costs. We received a call on June 8th (the day they picked it up) and we were told that so far the battery was bad (already knew that) and it needed an o2 sensor. The gentleman said he was about to take a look at the front end and would be calling back later in the day to let us know what was going on. Two days went by and no one called back So I went up there on my lunch break. When I got there, I was told the car was done and had been done since the day before. They replaced the battery and sensor without getting authorization from me or my boyfriend. When I asked what was wrong with the front end, I was told it needed breaks (which are fairly new, done 8-9 months ago) and wheel bearings. I was quoted $400 for that. They charged $341 for the battery and sensor! AND THEY NEVER HAD PERMISSION TO FIX ANYTHING ON THE CAR! We wanted an ESTIMATE. 3 phone calls and FOUR trips up there and not once did the business owner ever come out to speak to me or return my phone calls. After four trips back the garage, they decided to refund $70 of the $341 dollars they charged us. I will never bring another vehicle here EVER! Neither will anyone I know. I am completely disgusted the with service we received and treatment I was given afterwards. Never again!

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Gary Staton

My experience at L & M was excellent. They are very helpful and talented. Everyone there was very professional. I'm very thankful for all their help. I Would Highly Recommend Anyone With An Automotive Problem To Check Out Their Services.

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Benatar Cat

Very fast, and had a good interaction with the driver. He was efficient, and we had good conversation while we got the car on the back of his flatbed. AAA covered the cost, and I’m happy with the overall experience even if my car is JACKED UP. Lol! Could be worse I suppose....

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Jim Page

This was the first time getting service from here and I was very pleased. They got me in right away and made the needed repair. Great and friendly service.

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BETH Humphreys

Very grateful for the fast friendly response and service that they gave my family and I when we broke down on the high way. And got us back on the road quickly they went above and beyond my expectations !!! Thank you , Thank you, I cannot say it enough ! Service: Car towing