Had vehicle towed here in middle of night after having engine issues. Staff was helpful each time we talked and were able to diagnose the issue and helped us figure out a plan to get our vehicle back into working condition.

Short version: They took FIVE HOURS to do a scheduled in advance oil change. Longer version:The lady was so nice and I appreciate her kindness, but I am disappointed with Midtown. I tried to walk in for an oil change on Monday, and they said I had to make an appointment. No biggie, that’s fine. We schedule one for Thursday morning at 8am. I drop my car off that morning, and they tell me they’re currently working on other cars so I can come back around noon. What????? I probably should have just told them never mind and gone to Jiffy Lube, but I already given them my keys. I killed a bunch of time in town because I had no other ride to take me home. At 11:40am I called and they said it might be another hour-hour and a half. Patience was wearing thin, but I waited a little longer and finally just walked there and was going to wait until they were done. I got there at 1 and it was done. But no call or notification to let me know. Which would have been nice considering how long I was told to wait. I was still charged full price but got an extra free car wash for the inconvenience.I understand being short staffed sucks and things happen. But guys…. 5 hours for an oil change. C’mon.

They’ve always gotten me in quickly for repairs. I really like their text message updates as well. Services: Auto engine diagnostic, Steering & suspension repair, Tires

I run a shop myself and got into a tight where I needed their help and I tell you I give them an A+ good service and you can see they have experience and know what they're doing

Haven't had good experiences here. Aside from being over priced, their customer service is horrible. They operate on the belief that they are always right.

Our car broke down in Cedar City while traveling and Midtown Tire & Auto fit us into their already busy schedule, fixed our broken alternator, and got us back out on the road so that we could get home safely. They were very professional and we are so grateful!

Midtown has always done a wonderful job by me. We left the state for a number of years, and after recently returning, I went in to get some new tires and they found me a fantastic deal, which was about $300 or $400 cheaper than their competitor up the street. Customer service is fantastic, and the people are just generally very good people. Highly recommend midtown!

I own an auto repair garage of my own and frequently recommend people to Midtown. My shop is in St. George and we get calls from all around Southern Utah. When work is needed in Cedar City, this is the place I trust.

Very disappointed in my experience with Midtown. My daughter is going to SUU and her car wouldn't start. I checked reviews and selected Midtown due to positive reviews. I spoke with them over the phone about the vehicle problems before having it towed there. They responded right away and stated it needed a new battery and starter. I specifically asked about the alternator (what I thought the problem was) and they stated the alternator was fine and just needed the new starter and battery for around $500. They called me back within the hour and apologized and stated the alternator was bad now. Gave me a new quote of over $800.00 They stated there was confusion on their testing and diagnosis on the alternator and it needed a new one. I thought it strange and called around and was told by trusted mechanics that all three going out at the same time was highly unusual and Midtown was on the high end of pricing for the repairs. I called back to share my concern of all three going out and pricing and was told that was their repair pricing and diagnosis of the car. He did call me back again to say he double checked the starter personally and it wasn't working. Just questionable service when they stated alternator was good then bad, and starter was bad, check again, still bad.Service: Electrical

I cannot say enough good about these guys. They are honest and fair. Very friendly and fast customer service. Ive rarely been to such a friendly shop, if ever. The labor is very well priced. I had my ac recharged (it had been eight years, I figured it was time. Feels great) They did a great job on recharging it. They also gave me a coupon for a free car wash. I will definitely be coming back.