Pack's helped to recover a vehicle for me. I live a long way from Dumas. But own a business in Dumas and had a vehicle in a major wreck. Pack's was very understanding about the distance and made concessions to help me work with insurance, etc to take care of the needed business for the damaged truck.

Knowledgeable and friendly people. I was getting the run around by my insurance company and Robbie was very understanding of the situation. He even help get the point across to the insurance that what Agero (towing coordinator for my insurance company) were doing was complete asinine.

Saved our a55 Robbie. Thank you, hope your brother recovers quickly.

Worst place I have ever dealt with. I would not recommend them to anyone.

Rude, credit card machine is always "broken", we went to atm, then they said it had to be exact change. Horribly overpriced, clearly taking advantage of people during their worst times-$1242.60, for less then 24 hours and 28 miles!!

Fantastic service. Great mechanics, great service and true patriots. My wife and I were traveling between Ft. Hood and Ft. Carson and our car started to shake. I thought it was a wheel bearing (ending up being an axle) so we stopped in Dumas to try to find a place that would press in a new one for us. Pack’s Garage seemed to be the only shop in town with a press. I called and they said they were too busy to pull the spindle and press in the new bearing but said if I brought them the spindle and new bearing they would press it in quick for me. I pulled into the shop, jacked up my car and started pulling the spindle. Got everything off after the guys at Pack’s let me borrow a wrench I didn’t have. They helped me press in the new bearing and we got talking about cars and shop talk and my job in the army. They even then came out and talked to my wife and son while I was putting my car back together. Some of the most honest men I’ve ever had the pleasure of dealing with. Thank you guys so much.

They over charge people to tow their cars I wouldn't recommend them to their business I would refer the people tow their cars to Ruiz service or the other one from across McDonald's where is free!

Even though I had cancelled the tow, they stopped and checked on me. I'll call them first if I ever need a tow. Can't beat simple human kindness and decency.

They have always treated me great. They will do their best to get you back on the road

Very rude & disrespectful.Would never recommend this place.Very very over priced.I would hire a Child to fix my tires before doing service with this company again...