Rick's Auto & Truck Parts 56373

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Kristina Ray

Terrible customer service, don't buy parts from these guys!!! Bought a subframe from these guys, and delt with Brian, he was nice until there was a bushing missing and I wanted him to replace it under the warranty, he wouldn't even let me talk, he kept talking over me. Very rude!!! What good is a warranty if your not even gonna try and work with the customer to replace the missing. I'm never gonna buy parts from these guys again.

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John M

Do not buy from them. Zero customer service and horrible attitude. Shipped damaged parts that had supposedly been inspected. When called about they dismissed my issue and said I was expecting too much for used parts and they were fairly priced despite the damage. Left either trying to repair or buying a replacement from somewhere else.

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Denise Lagou

Dennis is great at finding what I need and giving me the best price possible whether it's used or new.

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Barb Sikkila

Poor customer service. Received the wrong parts and the parts advisor was rude and tried to argue with me and also would not refund the freight.

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John Doe

Absolute horrible customer service. Talked to a brian who was rude as could be and interrupted me twice in the 2 mins I talked to him.all i did was ask if they were open on sudays. Makes a snide remark" what ,do u want us to be open till midnight too? " i just hung up. U dont talk to people like that when they are trying to do buisness with you. Never going there nor will I recommend them to anyone if they ask. What a joke🙄

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Apple Jelly

Called and spoke to a guy when i figured out the correct car model for a part needed. He advised i really didnt need the part looking for and what likely issue is the studs. Guess car has two different hubs and auto store gave us incorrect studs. Thanks for the information sir, i appreciate you!

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Jessica Mertens

They have a great selection of used auto parts but their customer service is horrible when you call asking for a part they act annoyed or like you're bothering them

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Nick Westholder

Sold me a broken dash after I specifically said the day before that I need the parts in good condition. When I showed up "all they had" was a busted dash and he was rude with me when I pointed it out. Will never shop here again!

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Scott Marlin

The battery on our work truck went dead while we were working in their area. They found us a good used battery to get us back up and running so we could finish our work for the day. Thanks Rick's!

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Eric Castle

Very helpful and had exactly what I needed and they are very friendly with good service