Customer service is a big part of any services received today. This company gave A1 service their Field Team manager Ty White was fantastic from start to finish. Contact was made by Ty to confirm the arrival and keep me up to date. Now about the job itself that also was great from start to finish. All of the crew were respectable and worked with quickness and efficiency.The Price. they have a very unique system. the truck is broken into 4 quadrents and you only pay for the space you use.They also price according to what you are moving.Great company.

I hired the The Scrap-It team to clear out my family's apartment. The Scrap-It team was professional, courteous and friendly, and took great care of me and my stuff. The team struck the right balance between speed in getting the trash cleared out, and due diligence in identifying items that could be recycled. That was a big concern for me to make sure that as much could be kept out of a landfill as possible. And in the process they even found some of my family's personal effects that are completely irreplaceable and of high sentimental value. That alone was more than worth the cost, not to mention the incredible job they did. Also very important to me was that this is a black owned and woman owned business. Of course none of that matters unless they do an awesome job, but they came in highly rated and did not disappoint. In fact they went above and beyond to make me feel heard and taken care of throughout the entire process. I can't recommend Scrap-It enough for any junk removal job of any size.

I was trying to donate my mattress to multiple places but with Covid it wasn’t happening. I called Scrap-It on a whim and it ended up working out effortlessly. Scheduled a same day pickup for the mattress. Everyone I dealt with was extremely kind, helpful, and competent. They called me throughout the day to update me about when the pick up would take place. Overall good experience.

We hired Scrap-It to dispose of a old broken sleeper sofa. We live on the third floor of a Brooklyn coop with no elevator. Tye was both professional and very easy to deal with in both scheduling and completing the job, which was completed quickly. I highly recommend them.

I’ve used Scrap It multiple times for myself and clients for jobs big and small. Their prices are reasonable and they are very accommodating. They have never disappointed and always go above and beyond. I’m a real estate agent, so it’s invaluable to me to know that I can always rely on Scrap It.

I recommend this service. We had alot of clutter and the team worked very fast and efficiently. It's great to see black owned business with great customer service and professionalism. If you have junk to be removed I highly recommend you use this company!!!

I am very satisfied with the service I received. The company filled out all the forms required by my condo on time. The whole process was seamless, from scheduling to removal. Everything was done in a timely and professional manner

Thank you for the help, Scrap-It! We had construction debris after a big job but we were unable to host a dumpster because of masonry work on the driveway. These guys made it super easy and they were done in just over an hour. Worth it for the time and energy savings on my end. Thanks, guys!

Scrap-It Junk Removal was great to work with. They were friendly, responsive, and professional, and so speedy! I had 1/4 truck load of furniture, clothes, books, and assorted junk, and they moved everything out of my apartment in ten minutes with no disruption to neighbors. I highly recommend them to anyone looking for junk removal services in NYC.

Wonderful people. Friendly on the phone and everyone was great in person too. Professional, courteous, helpful, efficient are words that come to mind. They sent me an estimate quickly after I sent pictures. I wanted to use Scrap-It after reading how they care about the environment and try to repurpose items by not putting all furniture in landfill. I very highly recommend them!Service: Furniture removal