I picked up a transmission for a Toyota Highlander almost a month ago. Turned out to be a bad unit. Just went back and returned the trans. Was really impressed with how quick and smooth it was to return it. Was given a full refund in less than 5 mins. Highly recommend and will definitely return here to look for more used parts.

Do not buy any parts from this company we bought an engine from them we spent time installing turned out to be a junk we called many times for our refund engine was picked up he hast refund our money yet its been 4 months stay a way from this guy not worth the headache I will file a complained with attorney general

Extremely rude - Horrible customer service from a male employee. Requested over the phone prices for a specific parts off a specific car. I was told they were available and then was called and told they had been sold. Man copped and attitude when I asked how they had been sold. I was told it’s because he did not write up the sale. It appears they are extremely disorganized. The woman on the phone Alison was extremely kind and helpful however.

Great experience! Gave me a great deal on my junker and picked up same day!

Great money saving resource every time we've gone here. The owner & counter staff are friendly, pleasant people to do business with. Fair & knowledgeable. Wear boots and take some work gloves; there are loaner tools to borrow. Bringing your own tools might save you time.We have had success on both foreign and domestic parts here. Some items are already pulled and shelved, they will send you out to meet someone at the warehouse to the left on the far side of the yard, past the tires. (I needed a light assembly for a S40 Volvo.) Other items we pulled ourself for a Jeep. Nice and convenient to have a local place to go to for parts.

This place is great. The people here are very knowledgeable and hospitable. I will never go back to Robertson's again. These people are honest I drive an hour each way to come out here and it's worth every second driving out here. If you need anything call Alison. She is the greatest. I have a very uncommon vehicle and they have what I need. If they don't have it, they will find it. Prices here are incredibly reasonable. You won't be disappointed. Thank you very much Smith Auto Recycling.

Have to say, the place is a lot better then most places in Worcester! They have an old Standard Auto Employee who's a big help and friendly face, as well as a young girl up front who not only is very nice, but knows what shes talking about. The yard has all kinds of vehicles makes and models and even though can be crowded, they will put the car you need up on barriers for easy access. Although it sucks having to look through a giant rack for tires because they are self serve, the tires are priced very reasonable. I def. would recommend checking this yard out if your still into the old days of picking your own parts!

I bought a car here and fixed it, then drove it for 5 years before finally losing it to a flood. They were awesome, and took my junk car without a title rather than make me go get it. They also gave me a free extra battery with the car. If you know cars, this place is like a playground!

This place is just trash, do yourself a favor and go to sams pull apart in Worcester where there’s better customer service plus the great selection of cars which this place lacks.

If your minority this is not your best stop, really bad expire really disrespect full and the way the staff treat you, their humanity is poor and gross.... They are not willing to help first and last time stopping by! I dont recommend it.