Thomas Refuse Service, Inc. 93240

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Benjamin Carlson

This trash service is very unreliable my trash is never picked up I always have to call and they definitely do nothing about it. I just got off the phone with someone who works there and she told me,There’s nothing we can do or offer.

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Tyler Plotzke

Wish I could give no stars. I am closing my account with them due to the incredibly bad service they provide. After 6 years of this service I’m just going to drop the trash at the dump myself for free.. The driver picks up the trash 10% of the time or less. There is always a “reason” and it’s always the customers fault, even if the company told you to do it this way. Never in my life have I had such issues with a trash company. Horrible service and horrible customer service.

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Deborah Anderson

Terrible customer service. The driver wouldn't pick up my trash if the lid was slightly open or if my trash can wasn't out in the street. He also expected me to put my trash across the street in front of my neighbors property. He would leave the trash can in the street to where my neighbors had to drive around it, which is where he wanted me to put it. I had to call them numerous times to see why the trash wasn't picked up. It was always something different. I canceled my service with them and they really didn't care. I'm going back to taking my trash to the dump myself. It's free and no aggravation .

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a anon

Called to schedule a regular maintenance pump for my septic tank and Todd and Brandon arrived and provided excellent customer service in a timely manner with humor and professionalism. I would HIGHLY RECOMMEND these guys and told their office member that I wanted to COMPLIMENT them on exceeding my expectations with their service and that they deserve a thanks from the manager for representing their company in such a positive manner!

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K

Horrible customer service. Very incompetent. No, they do not return phone calls or do anything they are supposed to do, but they are the monopoly here, you have no other choice really and they know that so they do not care about the customers at all.

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T Smith

Put in for a quote last week and still haven't even gotten a hey were busy but we'll get to you... what the heck? Why aren't prices included with your companies service list? Sure would simplify things.

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Kim Paris

Residential service is expensive. No rebate for skipped pickup service. No vacation rates. For those on a budget -- Residential trash and green waste are free to drop at the local refuge center.

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Jessica melby

They need to change there google times. Just went there and they Were closed. That’s not right at all for a small town .

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Jacoline Ward

Very liable, courteous and helpful staff.

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Denise Read

Had an issue and owner was very unprofessional.