O'Reilly Auto Parts MS 39531

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Yazmine Carter

I came in during a very bad storm and needed new windshield wiper blades. I was hoping for some help putting them on because I had never put any on before myself & I also had my 3month old son. I was completely unaware that staff members can’t assist with any installations while it is raining. The guy who checked me out (bubbly fellow, wore glasses I believe, dark haired, was there around 5:25pm) offered to help me install the wiper blades. He went to the back to let his associates know that he was going to try and help me, the other guy in the back (Freddie) and some woman who never came from the back yelled at him very rudely and said he was NOT helping me. They abruptly asked if I was a man (I guess assuming if I was, I could do it myself) but didn’t even come up front to see or to explain to me that it was against company protocols to install anything under those type of weather conditions. That I would have been more understanding of. Didn’t even offer to say that they might can help me when the rain stops. The lack of compassion towards myself as a customer and towards the nice cashier that was trying to help me was very unsettling.

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Amanda Ramos

Chris is the best! He has awesome customer service and is always friendly and very helpful no matter what the issue is.

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Jennifer Riley

Has everything I need for my vehicle and pretty good prices as well.