Batteries Plus NC 28562

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Valerie Miner

Most of these guys need some serious battery boot camp. I know at least two employees can't tell a Group 24 from a Group 31 battery even if it bit them, or quickly figure out that a 6V Trojan isn't a 12V starting battery (look for a brown case)! I asked for four 6V Trojans and the employee took me to teeny-tiny motorcycle batteries, thinking he'd found the right ones. No wonder businesses like Batteries Plus are getting zapped by Amazon - customers who know their stuff and don't have time for this kind of battery nonsense. Here I’m standing for 10mins and already have my core with new dual purpose marine battery sitting on the counter. How many customers does the owner want to loose?

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Albert Pangelinan

Dylan was a great help and it was great to speak with him. I called to see what it would cost to repair my phone. He informed me of the cost and I let him know that I'd have to weigh my options to see if it's worth repairing an old phone. He went above and beyond in asking all the right questions, providing multiple solutions and most of all, very professional. I've been here before for phone repair and car batteries, and I will be back again because of customer service such as this!

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Lucie Jasuta

I needed a new screen for my iPad Air 3 and took it to them. A few days later I picked up my iPad and the camera did not work so I brought it back. They said they repaired it and yes the camera worked but the screen had lines all over it. I brought it back for the third time and they said it would be done in a few days. Well it’s been over a week and have promised to have it ready Monday. Called Monday and the said definitely Wednesday but called today and they say maybe Thursday if they get to it. DO NOT GO TO THIS STORE FOR REPAIRS!