Premier Tow And Recovery Services NC 28037

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Avenia S.

From the tow drivers to the staff no good experience.. tow drivers WILL damage your car, one of them damn near hit me with the truck trying to speed off with the car (Breach of peace). The biggest one is they WILL STEAL YOUR ITEMS. They “returned my property” but only what they went through and decided to return. None of my personal documents were returned nor was my license plate returned. I had a memorial pin in my dashboard of a friend who got killed right after my birthday and that was the only thing l wanted and l expressed that to them and it is also missing there’s no monetary value on that. Talking to someone he says there have to be another bag somewhere, something could have fell off a shelf, and they follow strict protocol. If so all items would have been returned that was pulled from the car not what you all deemed was returnable. From shoes to car parts l paid for were stolen, sentimental items gone, the lack of empathy from these people is very much disgusting. You only get a response from them once you start telling them about themselves and their only response is having you removed from the property. There is no accountability and respect for other people items and l definitely plan on persuing things further and filing with the FTC.

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Adrienne Pless

The tow truck guy was very understanding and very helpful when he came and picked my jeep up . The only problem that we have is that my brand new wheel cover that I had just purchased and put on my jeep was torn in 2 places. We are trying to understand how this happened.

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JJ Ok

This location is open from 9AM to 4PM, closed between 12 and 1 for lunch. They sign you in for your scheduled appointment and someone brings your car around the front for you to get your items. They had my license plate detached for me already in the front seat and even brought me the papers that I had forgotten in my glovebox. Seem like very nice people. Goodbye to my first car, you were amazing?