AAA Auto Salvage INC TN 37098

Customers repeatedly highlight fair, often lower-than-online pricing and a solid selection that frequently includes hard-to-find items, with several noting parts were ready quickly or even installed on the spot. Many praise helpful, knowledgeable staff-often mentioning Steve or Alvin-for making transactions fast and straightforward. At the same time, multiple reviews report poor phone etiquette and rudeness, including abrupt hang-ups or heated interactions, plus communication lapses such as unreturned calls and pickup delays. There are also recurring complaints about refund or warranty clarity, especially on parts that didn’t fit or didn’t work. Compared with other yards, this shop stands out for fast turnarounds and hands-on help at the counter, but expectations around communication style and return policies should be set upfront.