Broadway Auto Parts-Glass Ltd IL 60406

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BAKHTIER MAKHMUDOV

Review for Broadway Auto Wreckers Ltd Location: 13545 Sacramento Ave, Blue Island, IL I recently had a highly disappointing experience with Broadway Auto Wreckers Ltd. Here are the key issues I encountered: Faulty product:** I purchased an engine and transmission and battery that turned out to be defective. Unreasonable fees:** The shop charged an additional $300 restocking fee that I found to be inappropriate and not clearly justified. Poor communication and unsafe practices:** Repeated attempts to contact Khalid were unsuccessful; he blocked my phone numbers, making it extremely difficult to resolve the situation. Refund and service recovery problems:** I spent a considerable amount of time trying to recover my funds, with little to no satisfactory assistance from the seller. Personal Experience Summary Multiple unsuccessful attempts to reach the seller (Khalid) for resolution. Denied or obstructed communication after initiating refunds or returns. No adequate remedy or assistance provided to address the faulty engine and restocking concerns. Recommendation Based on this experience, I cannot recommend Broadway Auto Wreckers Ltd or Khalid for automotive parts or services. If you decide to engage with them, proceed with extreme caution: Insist on a detailed, written description of the engine’s condition and a tested warranty. Request a clear, itemized receipt including any restocking fees, and ensure a return/refund policy is documented. Use a traceable payment method and consider recording conversations where legal and appropriate. Do not pay upfront for services or parts before you have inspected them or received a verified warranty or return policy.

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Andrew Santa Ana

Im a autobody tech. They overcharged for completely damaged parts. They'll lie and tell you what you're looking for is in great condition. If you recieve photos theyll hide the damages. You get there its like the car they pulled the parts off of drove off a cliff. Do yourself a favor, avoid this place and shop somewhere else. Drove an hour here just to end up having to repair what I got from there just to be on schedule.

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Mandy Bunn

This place is operating a scam. They claim to provide a 90 day warranty on engines but when they provide an engine that was left sitting out in the elements with rusted over pistons, they refuse to honor their warranty.